James Heating & Air Conditioning

Andrea Plesnarski

We called on a Sunday morning and said it was ok to wait until Monday. But later that day we got called from Santiago that he could be there later. By 4 pm he was at our door. He quickly diagnosed and fixed the heat pump. Explained everything. Very professional. Would definitely call them again. Thanks James Heating!!

Nisha Sattore

My heating unit was not working correctly. I had someone come out and "fix" the problem for $ 165 and they said it was working However, when I got home from work, the heating unit was still not working. I had them come out the next day that they indicated that I would need to replace the fan on the unit for $700 and they said the whole unit was old and they could not guarantee that the unit would not fail even after replacing the fan.I was referred to another company from a reputable contractor, he came out and fixed it for $200 and my heating unit subsequently works great. I called the main office to speak to the manager,they took a message but no one bothered to call me back.I have given them 3 weeks to contact me.I want to warn the public that this company likes to rip people off.I am a educated consumer and the company that fixed it said that the $165 was a compete rip off. It was never fixed. If you want a reputable ethical company, don't go to this company.

Chris Lingana

Bradley the tech was on time with next day service, price was right due to expertise and no nonsense completion of project. James Heat and Air can count us in as loyal customers.

Kathy Terrell

I have used James Heating for years. When it came time to replace our heat pump system they were very good. The only problem was they were unable at the time to make system just run the fan only. I am asthmatic and need to filter the air when it is smoky from fires. The service tech called the office and requested someone come out with something to make this function work. I didn't hear from them after a couple of weeks so called. I was told they would have someone call me back. Another week and I called again. I was told they would get back to me. I still have not heard from anyone. I don't know what is happening but their service is not what it used to be. I guess they have my $7500 so they don't care. **Update. I called again today. Told the lady that I still did not get a call back. If they were not calling because they aren't able to make the fan only option work that they could come pick up their equipment and refund my money. She put me on hold. Came back and said someone would be out today. Bradley showed up and fixed the problem. Thank you Bradley. I don't like being a grouch but if that is the only way you can get an answer then so be it.