U-Haul Moving & Storage of Anchorage

Maxwell Dolechek

Came in, and worked with Allen on getting a car trailer to help move. He gave me excellent customer service, excellent traveling and moving advice, and helped me select the right bar and hitch for my car. Definitely recommend coming by this dealership, and I definitely recommend Allen for help.

J C

Diane was AWESOME. Local customer service could not have been better. After receiving erroneous information from someone in Alabama, ignorant of conditions in Alaska, who promised us services not yet available here, Diane did some very creative maneuvering to get us the U-boxes we needed, and for the time we needed. Her communication was top notch throughout the process. HIGHLY recommend for as stress free a move as possible.

Barbara Derr

Quick, capable, setup our rental with the auto trailer. Great support for newby Alcan drivers. Excellent service and kind knowledgeable people.

Jesse James White

The two male employees opening May 30, 2021 were aggressively rude, with no respect for the company or brand they represent. Their lack of any customer service was apparent by the yelling and blatant disrespect of my wife and I when we had simple questions that they should have been able to answer without their disgustingly poor attitude. I've never had an interaction with a customer service person that cared so little about their customers and so easily referenced "not my job". One passed us off to the other and the other reluctantly gave us their managers phone number after we asked for it multiple times. Their manager called us to apologize and sent a coupon for a future move but it was a little too late for this location. She said she was new and will be fixing things, hoping for their future customers sake, change happens.