Kay Jewelers

Category: Jewelry store in Clearwater, Florida

Address: 27001 US Hwy 19 N Ste. 1053, Clearwater, FL 33761, USA

Phone: +17277231325

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Bill Rohrbough

Feb 16, 2022

I was looking for the perfect anniversary gift for my wife. Several years ago some piece of work broke into our house and stole a lot of things from us including a blue sapphire bracelet-her favorite as it was the first expensive gift I had given her. Heartbroken she was. I stopped by Kay Jewelers and spoke with a sales rep who was beyond helpful. She asked what it was I was looking for and found it!! Almost identical to the one I was looking to replace. THRILLED she was!! Over the moon. The staff at Kay Jewelers was on point. Very helpful and NEVER pushy. Highly recommend this place as it has a great inventory, fair pricing and superior staff. Thank you Kay Jewelers-helped make an AWESOME anniversary!!

Tina Williams

Dec 13, 2021

WORST Customer service of any jewelry store in the area!!!! Purchased a ring online and had it delivered to the store for pickup since I was not 100% sure of the sizing. Chat told me they would resize at no charge. When I got to the store an INCREDIBLE RUDE customer service rep told me nothing is free and only cared about upselling me to a warranty. nothing about the store experience was good and when I contacted the online customer service chat they basically to me "sorry" nothing we can do each store can charge what they want for resizing and nothing they can do about the rudeness. As a family we have all had similar experiences at this store. NEVER BUY FROM KAY JEWELERS!!! If I could give zero stars I would! There are many choices out there! DO NOT WASTE YOUR TIME OR MONEY HERE!!

Kassaundra Raulerson

Feb 6, 2021

Thank you so much to Glenda, you were nothing short of amazing and so beyond helpful. You made this experience easy and so much fun! She had so much knowledge and let us know about things we didn’t know about and she also let us know what would work best for my ring. Which we had no idea. So thank you again Glenda. Because of you we will be back for all future purchases and ring cleanings!

Joseph Mandaro

Sep 10, 2019

If I was able to give this place a “0” I would. After being a returning customer for multiple occasion you think this place would respect you a little bit more but no. I went in to get my wedding band and was told a whole other story. They said they would order it and call me when they did so I would know it was actually coming in to the store. Now I have to call them because I have not received any information since I was last there. They told me Scott has called and emailed me which is a lie because the last email was from Dec. of 2018 and no missed calls. Now after getting on the phone with Sandy, I was told I needed to come in to put a deposit on a ring they were suppose to order for me to just try on since the style wasn’t in store. Why would you allow me to leave a week ago without putting a deposit on it????? Why did I get told first off that it was being ordered to make sure I like it before I bought it??? Bad service all around....honestly will never go back to buy anything from this company and sister companies..too bad I’m stuck with a lifetime warranty with you....

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers Outlet engrave jewelry?

Kay Jewelers | Jun 25, 2022
Kay Jewelers | Jun 25, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 26, 2022
Bill Barlow | May 26, 2022

Yes

Read More

Can Kay repair jewelry?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 26, 2022
Bill Barlow | May 26, 2022

Yes they do

Read More

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay do jewelry consultations?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay personalize existing jewelry?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay clean jewelry?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay do custom jewelry design?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay repair a ring?

Kay Jewelers | May 26, 2022
Kay Jewelers | May 26, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

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