KFC

Scott Anderson

We ordered online (which took almost 30 minutes of frustration with the clunky website). However, this was still 30 minutes before we arrived to pick up our order. First of all there was supposed to be a quick pick up inside.... but when we arrived the doors were already locked at 7:50 pm even though it said they were open until 9:00 p.m. We pulled around to then be told that they were out of chicken... however, when the lady came on again later she said the friars were down and since they closed at 8:00 they would not start them up for our order. Once again, the door said they were open until 9:00 p.m. She also then said our order had just come up. I doubt she was being honest since once again our order had been placed 30 minutes before we arrived!! So were they really out of chicken, were the fryers down, or did they just want to make sure they got home at 8:00 p.m??? I do have to say this is not our first bad experience with this location. Their service has been awful for almost a year. However, with everything that is going on we thought we would give them another chance. KFC has been struggling and this seems to be a prime example of why. Bad choice on our part!!! By the way we ordered then from Chick-fil-e and had our food in 10 minutes!!

Aurora Tasy

Went through drive thru got told it would be 10 minutes for chicken to cook an hour and half before close, so I told them I would be back, I placed an online order and they end up calling me and telling me that they are out of chicken.. lol okay.. so then I call back to speak to a manager, not only was she rude but also changed up the story that they had already told me once before.. “they aren’t allowed to get chicken out of the freezer” lol it’s sad people are too lazy to do something so simple especially when it is there job!! On top of everything when I asked to get my money back I was told no and I need to call customer service to do so.. 100% DO NOT recommend especially when clearly it’s not “fresh”. Although Hamilton kfc is top notch and would of made this right..

Kendra Christiansen

The dining room was very fithy. Tables were not wiped down floor nasty. Customer service was really poor. Asked for something they give you the death glare. We had a group of 13 thank you for give us the worse experience!

Janie Pavlushik

Our experience was great, because of Crystal, she is an asset to KFC, our food from the kitchen was great, they have a fantasic team, there to make sure you are happy!! Crystal dropped down fresh fries because ours were not hot enough...she was super pleasant and kind, it goes a long way in this world!! THANKS CRYSTAL AND CREW! Thanks for the coupon flyer, we will be back soon!!