Heat Press Nation (Online Only)

Shorty K O'Neill

I just started looking into making my own t shirts so I had a TON of questions. Getting into this with no knowledge or experience was intimidating for me. Thankfully Kristopher walked me through the entire process! He has the best customer service hands down!!! So kind and answered every single question of mine and in great detail. I learned so much and am getting the exact equipment I need to get started! So excited and relieved to know I can call or email him anytime with any questions I might have.

Jenn Cahill

I would like to recognize Cristian Martinez for excellent customer service. I was having a problem with my heat press while trying to fulfill an order. I called the technical support line, explained the problem, and shared two pictures. Cristian was friendly and knowledgeable. He was able to resolve the issue quickly by providing me with a verbal explanation, and pictures and videos, so I would know exactly what to do. I was back up and running in no time. This level of customer support is exactly why I chose HPN for my heat press equipment. Thank you!

Alexandria Lupul

I had a couple issues with my pressure handle and the support was wonderful. Cristian Martinez helped me through it and quite fast- the same day. He had sent me an instructional video to follow, the video was so simple to follow along to and I was able to fix the issue I was having. Once I fixed that issue I noticed when the heat press would close it was not even- the top plate was crooked. I reached back out to support and again, Cristian was able to help me and resolve me issue in the same day. He was kind, clear, and helpful. He resolved both of my issues fast.

Jody MacPherson

Heat Press Nation is great! The employees really go out of their way to help and are amazing with communication! Marisol helped me cancel an order after I paid for the wrong item! She was so kind and kept me informed throughout the process. She provided me with excellent service and put my nerves at ease immediately! I have purchased bigger items than this sale in the past at HPN and it doesn’t matter if it is a high dollar item or a small item, they stand behind the item and beside the customer. Thanks Marisol and crew, for having my back!