Bank of America (with Drive-thru ATM)

Nayeli Gonzalez

They have no customer service! I came to deposit and cash my check. I have an account already for over 4 years with them I asked to cash half of the check and deposit the rest large amount of check! Teller stated we no longer cash out checks? Mind you I stated what I was requesting I asked to speak to "manager" same reply than they stated since the check wasn't a Bank of America check they couldn't accept it. Note none of the checks I have ever cashed or deposited have bounced. Instead they went on to say this is the chino branch you opened your account in another office. They should really work on getting and providing customer service! Instead of speaking in Spanish and bad mouthing about how could I request to speak to a manager they shouldn't assume I wouldn't understand Spanish.....

Mitch Morris

Worst bank in Chino. Saturday they have two tellers working, line outside the building and the managers standing around talking to people. Oh and if your a business customer, that line is closed.

Steve Gonzales

Hey Relationship Manager Bridgette Mendoza, remember when I brought in my car registration and then you looked at me like I was crazy and said I needed my social security card? Where would I get a crazy idea like that ?

Anthony Lopez

There atm didn't disperse my money but sure did take it out of my account. They claim no error and now I'm out four hundred dollars. Worst customer service and be wary of there atm.