U-Haul of Long Beach

Mickey Tveter

Nice locations. Like most uhauls the trucks are kinda old (my rental had 92k miles on it and was a bit worn) but it was clean and did the trick. Service was very good and just feels nicer than usual locations. One note - gas up no matter what before returning. Was charged $9 after driving 11 miles.

Margarite Fox

I have been there 3 times in tge past 12 months. They have all been helpful and friendly. Educational and informative as I learn to tow my toys!

Amaris Baker

. I had a terrible experience with Uhaul and will not return or recommend to a friend. They scheduled my reservation for the wrong day and did not take accountability. There are so many hidden fees and expenses I am unsure why they mention a $29.95 rate when that is not even close to what you pay when they charge you per mile and to fill up. The uhaul I was given was not even filled to the middle but they expect you to pay more than what you use. On top of that, when I talked to an employee about the mistake made on my reservation he was super defensive and unhelpful I had to speak with another associate to actually get the truck because I was desperate. He also made me feel uncomfortable with his flirty remarks when I went up there earlier in the week. I am still processing the disappointment and feelings of being taken advantage of. I will make a formal complaint because no one should go through that with the amount that is paid. Uhaul should be very clear about what you are really paying for moving forward so customers don’t feel ripped off.

Charles Hong

Although I was initially disappointed that I was unable to pick up the rental truck earlier than the store hours, per the U-haul app, I was pleasantly surprised with how smoothly everything turned out. The morning staff of 06/19/21, specifically Shaila and William, were very friendly, quick, and professional. I was in and out in less than ten minutes. Returning the vehicle later that day was even quicker, and the afternoon staff were just as friendly and professional. Would definitely use this location again if I ever need U-haul services in the area. Parking lot was also spacious and easy to navigate around. Overall very satisfied with the services provided.