Urgent Medical Care

Suketu Bhavsar

DON'T GET YOUR COVID TEST HERE! Stay away. There are alternate places. I went there to get a COVID test I needed for travel. There was NO social distancing, no instructions given on the nasal swab test, a busy receptionist that was just processing people through. I was afraid that this was the place I would GET infected. You are told to self swab and leave the kit in a tray and given a piece of paper that says that you will receive a MANDATORY (their cpas and bold) call within three hours. If you don't then call a given number. Well I did not get the mandatory call. I called the number maybe 10 times over the course of the day, "No one is available to answer your call." I went in person to find out, because I really needed the results in the 72 hours they promise to board my flight. Did not get any help and again felt that I might get infected with the swarms of people piling in in the evening. I gave up and went and got a rapid test somewhere else. I could not just stay in the dark, no communication and no help.

Michael Lovelace

Well trained, friendly staff, clean office and low wait times make Central Urgent Care a good place to go for minor injuries and illnesses. My wife cut her thumb rather deeply last night, and we went to Central Urgent Care as we thought it needed stitches. The physician's assistant diagnosed and treated her quickly and thoroughly, and the entire visit only took about an hour from sign-in to exit, and there were three patients ahead of us. Very efficient. UPDATE: My daughter and I went to Central Urgent Care today via Lyft ($13 round trip) on 4/12/19 and were turned away as they didn't have a doctor on staff. This seemed strange, as it was only late afternoon. Good thing Life Point Urgent care was open. Its about a block south of Central Urgent Care on the same side of the street. So my sick daughter and her disabled dad walked .2 miles and were seen at Life Point. UPDATE 2: My wife and I decided to give this place another try (5/16/19), as it's the closest place to home that takes our insurance. I called before we left @ 730 PM to confirm they were open and accepting patients until 8 PM. The recording AND the receptionist confirmed they were taking patients until 8 PM. We arrived at 740 PM. via Lyft ($13 round trip--again) and were told their doctor was under contract and could not work past 8 PM. We were turned away for the second time in 34 days. We won't be going back unless it's a last resort.

JUNIOR Betancourt

I drove from southern chino to visit this office because it said they saw patients up until closing time which is 8 pm . It’s the main reason I even considered this place as I was just barely going to make it . So I get here (I’m parked outside) and the desk lady tells me, “I’m sorry , we just took out last patient” so I said that the reason I drive out was because it says they took patients until closing time which is 8 pm and I was here at 7:45 (doors would be locked if it was closed) now I can understand that it can be rude to show up close to closing time but this is an urgent care clinic where sick people come for help. It’s not a burger stand where I’m keeping people from going home just because I want some French fries . She told me she was sorry but they got someone with a laceration so they weren’t taking anymore patients . She wasn’t rude about it or anything but clearly didn’t understand that on the website it says they take patients until closing. She didn’t even ask why I wanted to be seen 🤷🏻‍♂️ Not rude or anything but they don’t follow the policies they advertise . Disappointed .

Anthony Vasquez

I was very pleased with my visit to Central Urgent Medical Care. It was my first visit and they were busy with a few other patients but the staff seemed to get everyone in and out in a reasonably amount of time. The PAC knew exactly about my condition and the rest of the staff was great. This establishment is very sanitary too.