Planned Parenthood - Santa Ana Health Center

Avery Maxwell

I WANT TO GIVE A HUGE SHOUT OUT TO: medical assistant: Adrian.M and Doctor Kimichi! This is office is great!!!! I highly recommend. The staff is very friendly, the wait times are less than 15 minutes and your always taken care of like family!!!💕💕💕

Veronica Delgadillo

Love this location, every time the staff is super friendly and actually care. At other medical office they rush you in amd out and this is the once office I feel like they actually care and see things through.

Stephanie V

Negatives: Some of the office assistants are really sassy and give attitude for no reason. Check-in does take a while as well. Positives: I've only visited as a walk in once, but I was recommended to visit as of 6am to avoid a long wait. Luckily I didn't have to wait too long, just about 20 minutes. I always try to make an appointment since this location tends to get really busy after 7am. The longest I've waited with an appointment was about 20 minutes. The doctor's here are really nice, answer questions politely, and take the time to listen to you. Dr. Omidvar (might be misspelled), is really awesome. She is a great listener and gave me options on what to do. I came back a month later and she remembered my situation almost instantly. Just in general, she is a great listener. I've been seen by other doctor's at this location and they're all great. I was referred to a ENT specialist from this location and everything went smooth. The location itself is easy to find with plenty of parking. The waiting room is large and has a TV. The restrooms can be a bit dirty at times, but I blame the patients and not the employees.

Angelina R

Went to the Santa Ana office and did a full panel STI test and labs. Wait time wasn't great but I still came back the following week and met with the Dr. Kelly for birth control incertion. She was absolutely amazing. She reviewed my lab results with me and answered every question I had. She was patient with me and gentle. However, the office staff is terrible. They have boyfriend visits at the office while people are trying schedule appointments and they are dismissive and not informative. When I was leaving, I asked for them to print out a copy of my lab results (that I had JUST REVIEWED with my doctor) and they refused to. They said they will mail it and it will take 15 days but will not hand them to me. Their web portal access also wasn't working so I had no way to get copies other than from them. When I asked why they will not give me a print out, they lied said it's the law. I desperately wanted someone to be helpful and give me a real reason as to why they wouldn't just print it. My friends are nurses and print lab results daily for patients and this is not against the law. I feel like they take advantage of people that I have to go to planned parenthood because they don't think we have a choice and so they give us bad customer service which is a horrible thing for something so sensitive and personal as your health. I can't wait until I have better insurance so I can go back to real doctor offices that do legal things and don't lie to you.