Frank Wilson - State Farm Insurance Agent

Category: Insurance agency in Santa Monica, California

Address: 2716 Ocean Park Blvd #1050, Santa Monica, CA 90405, USA

Phone: +13106960555

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Sam Emerson

Feb 12, 2016

Avoid the Frank Wilson Agency at all costs. After being a loyal customer for over 30 years, I insured my daughter's grad-gift new car with them and paid 6 months in advance.Then 3 months later, her car was rear-ended and the other party admitted fault. We filed a report with State Farm the moment it happened. Then nothing....no calls....no letters....no evaluations. My agent, Jewel Bourne, kept sending me emails and telling me not to worry that the processing was taking a long time. Turns out Jewel had filed my daughter's information wrong with State Farm underwriting. Wrong sex, wrong living accommodations, and wrong address....all of which affected the rate adversely and the policy had been cancelled. The notice went to the wrong address, filed by Jewel, and my agent NEVER notified me. Had another State Farm agent here look into the filing and they said they had never seen so many errors in a policy...."no wonder you got cancelled, but your agent should have notified you." Frank Wilson, personally, said he would step in and take care of me with State Farm, seeing as I had been with him for over 3 decades. Yesterday he told me that he wasn't involved and I would have to pay the extra damages. Basically..."take a hike". All of this is true and I have emails to prove it. Headed to court as soon as I get back to LA and meet with my attorney.

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Questions & Answers

What if I have a vehicle that's not listed on the Vehicle Type section?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What factors influence car insurance rates?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

Can I pay by phone or mail instead of online?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Can I use my check card or debit card?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

State Farm accepts most major credit and debit cards.

How fast can I get car insurance coverage?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What is the difference between market value and replacement cost?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What can I do on the State Farm mobile app?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What if I have more than four vehicles or four drivers in my household?

Frank Wilson - State Farm Insurance Agent | Jun 25, 2022
Frank Wilson - State Farm Insurance Agent | Jun 25, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How can I pay for my insurance if I decide to purchase it online today?

Frank Wilson - State Farm Insurance Agent | Aug 24, 2021
Frank Wilson - State Farm Insurance Agent | Aug 24, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Frank Wilson - State Farm Insurance Agent | Aug 24, 2021
Frank Wilson - State Farm Insurance Agent | Aug 24, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Frank Wilson - State Farm Insurance Agent | Aug 24, 2021
Frank Wilson - State Farm Insurance Agent | Aug 24, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Frank Wilson - State Farm Insurance Agent | Aug 24, 2021
Frank Wilson - State Farm Insurance Agent | Aug 24, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Frank Wilson - State Farm Insurance Agent | Aug 24, 2021
Frank Wilson - State Farm Insurance Agent | Aug 24, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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