Holiday Inn Express & Suites Miami, an IHG Hotel

C Chamberlain

Walked into a room that smelled like it had been sprayed down with Lysol, and quickly knew the beds weren’t cleaned. You could tell just by looking at them that the sheets weren’t flat under the comforter, and when we pulled back the comforter, and moved the top sheet, the previous guests hair was still in the bed. We thought about asking for a different room but the entire experience was actually very odd, so we decided to just ask for a refund and leave.

Loyal Spire Elite

I have 10 years at 100 days per year staying at Holiday inn expresses. This is by far the most disgusting Holiday inn Express I've ever stayed at. Rooms are beyond disgusting. Avoid it all costs. Bathroom not cleaned. Bed sheets filled with dirt and stains. Drugs and animal scat on floor. Front Desk attendant admits "Crackheads were in here the other day". Management accommodated TWO room changes before reasonable cleanliness. Gave me extra points for the trouble. Do not stay here.

Queen Mel

The front desk clerks were as sweet as could be. We stayed in the double queen suite, it was clean & orderly. Properly stocked. I was very pleased & I’m very picky about hotels because I used to be a housekeeper for a couple different hotels and I know how they can be, if you catch my drift lol. Lobby is decorated gorgeously, again very clean & well kept. Next time I come to town, I’ll be staying here again!

Andrew Duzan

Mary checked us in, she was great! She was very friendly, professional and just an overall joy to speak with. The room we stayed in was spacious and pretty clean, aside from a few hairs in the tub it looked great. The beds were super cozy! Oh and i should add they let us check out at 1pm no charge seeing as we arrived at 330am after 22 hrs of driving and wanted to rest..so nice of them!