Firestone Complete Auto Care

Cesar Ramirez

They took 5 hours to replace all four tires and they did the minimum of work all the service they claimed they did was wheel balancing, tire air-pressure. It’s common sense that even an inexperience “Mechanic” could replace all tire within 30 min. They dirtied my steering wheel, messed up my visors with their greasy hands. I do understand they do dirty work but customer service is bad. Oscar even laughed at face when I asked for my previous tires back he was very rude. To top it all off they didn’t even had the curtesy to do a check if my brakes are safe to keep using, or if my suspension is safe. If anything happens while I’m driving I will be suing Firestone. Because they really messed up my alignment my steering wheel is now slanted.and one of the tires is still low on pressure

Martin Carranza

So disappointed this auto care is the place that i been with more than 15 years, I told them that I need alignment and tire rotation on my car and they told me they did it. Guess what, they didn't my car still go to the side and the tires still in the same place..

El Buen Joel

I stopped yesterday May 7th to get an oil change for my wife's car and since I didn't schedule an appointment I was told that I had to wait for three hours to get it done so I scheduled an appointment for today Sunday May 8th at 10:30 am. I got there around 20 minutes before the scheduled time and when I thought that may car was going to get serviced, I was told that I had to wait for an hour and a half. After hour and a half my wife's car wasn't done. I looked through the waiting room window and I saw one of the employees finally taking the car to be serviced. I had to wait for another hour and ten minutes. So disappointed for their service. They wanted to do a wheel alignment which it didn't need because I had it done less than a year ago.

jackie

Awesome work but they sometimes take a long time to finish. They don’t even give u car back past 2 hours. And still in same place where u parked it.