Pep Boys

ANDY GARCIA

Went in for alignment. This was completed 2 hours later. From the readout, only one tire was out of tilt. They have different warranties to chose from. Was going to buy something else in the store. The store was empty, looks like a remodel might be going on.

Sergey Pokrova

So, the incompetence of mechanics dives to another level here. First time i came to replace all 4 tires and it took over 2hrs, but ok, i can wait. Next time i came to replace one tire after damage and change coolant. Guess what? They placed tire in a wrong direction, so clever not to read "outside" label on a tire side) Also after coolant change, my engine started to overheating, a/c stoped to work properly, hopefully u didn't drive much and came back to fix that. And now after almost 4 hours passed from initial appointment time I'm still waiting while someone will start fixing my car. I'm glad that they refused to change brake fluid, probably I'd be died already. Mechanics proficiency: 2/10 Neglecting of customer: 10/10 Cozy waiting zone: 0/0

Eddie Jang

This place was great. I came here for the first time cause my tire was leaking and they gave me a free inspection. They offered to replace my tire because it had a tear, but I asked for my spare to replace it instead. They did that free of charge and I walked away with great service.

Jessica Cobos

Awesome customer service, fast service. I was there at 8am on Saturday and my car was done by 9:15am. They gave me options on tire price and didn't recommend the most expensive right off the bat. As a women I appreciate having things explained before I purchase tires. Francisco explained the tire milage and gave a good recommendation on the tires. The manager was also very nice and helpful. Thank you