Orscheln Farm & Home

Gray Wolves

They have everything I need for my critters. If they don't have an item they will order it. They also do rain checks on sale items that they run out of and call you when it arrives. Awesome customer service.

Janet Blurton

I have always loved my Orchelins store! I won't let one bad experience influence my shopping as long as I'm not treated this way again. It concerned a refund. The clerk was new very nice and friendly! But ...had to call a manager for the refund. It was a scissor jack in the original box never used in excellent condition WITH a receipt in the last week or so. You would have thought I stole it! He said at least twice he would have to put it back on my card. I asked even if I paid cash? "No you paid with a card see the number?". I said that is my rewards number see where it says cash? He finally approved my refund. I can't imagine if I did t have a PKG or no receipt. Well yes I can the customer right after me had a brand new not used hose but had taken the card off of it. Wrong sz had the receipt. He turned them down for a refund. I understand hating to loose a sale but think how many sales you could loose. I do have a pair of insoles wrong sz I need to return WITH receipt orig PKG. Waiting to see how it's handled when I go to return. I love your selection and your employees except this instance. Thinking you need to refine your return policy. I don't buy thinking I will need to return but it does happen on occasion. I believe you can check my record of purchase and returns. Thank you Janet Blurton

jarrett Ryan

I visited this store on mother's day with my mother. We were looking for plants and flowers for her garden and we found plenty

James Rehm

The independence store has lots of guns and off the wall ammo which is what I need frickin way better than bartlesville Oklahoma and Parsons Kansas the person that is ordering stuff for that store needs a raise!!!!