Jimmy John's

Olen Arnold

Good sandwich worker could use more training in diplomacy.

William Davis

My fiancée ordered from them today on Doordash ( I know they have their own website and so on but she was buying.) She had a $40 order and set it up for delivery for her lunch time around 1:00 pm. we got a text saying it would be at our apartment in ten minutes. Her break almost being over,( she has a half hour for lunch so we waited that long before calling) and no sandwiches later she calls them. Some one named Brad was talking to her loudly,( loud enough that I could hear him and I was across the room). Telling her they dropped the sandwiches off. She told him they did not knock or send a picture in a text as they normally do. He proceeds to say well its not their fault they delivered it. My fiancée continues being nice and calm telling him that she would like a refund. He came back said well its not their fault they delivered them and that we should not have used doordash. Not sure if he refunded it or not he said he would but who knows. Since this is a guy who believes that he did a good job delivering food possibly to the wrong address. Oh and I went to every building in my apartment complex and checked to see if it was delivered to the wrong address and there were no sandwiches delivered in any of the seven buildings. They lost my business and hers hope yours as well. would rate it a 0 if I could

Lynn Blazvick

Stopped in for lunch. Was told they are understaffed and refused to let us eat inside. There are four employees standing around doing nothing and no other customers. We even offered to clean the table when we were done. The excuse of being under staffed, with staff standing around doing nothing is pathetic and unacceptable customer service.

Derrick Lehto

My wife and I ordered from here VERY regularly. An order took 50 minutes to show up. When I called and asked about the ETA, the person that answered the phones was not very nice. Argued with every statement that I made. And then told me that they deliver to our house "out of courtesy to us", even though the app recognizes it. Very bad experience. May deter us for awhile.