CubeSmart Self Storage

Category: Self-storage facility in Santa Ana, California

Address: 2828 W 5th St, Santa Ana, CA 92703, USA

Phone: +17145423866

Opening hours

Sunday: Closed

Monday: 9:30AM–12:30PM

Tuesday: 9:30AM–12:30PM

Wednesday: 9:30AM–12:30PM

Thursday: 9:30AM–12:30PM

Friday: 9:30AM–12:30PM

Saturday: 8:30AM–12:30PM

Reviews

Jazmin Alvarez

Jul 24, 2022

DO NOT RENT A UNIT HERE! It may be cheaper than most but it’s not secure at all. I got my unit broken into TWICE. Their surveillance cameras don’t work. I tried to contact the regional director of the facility Arthur Salinas and I never received a call back after leaving several voicemails.

Janelle Perez

Nov 2, 2021

I had a terrible experience with the CubeSmart in Santa Ana. I had my things there for less than a month, and it was broken into and all my boxes gone through. I cannot believe it. So violating. You had ONE job, CubeSmart. When I spoke with the manager, I asked if they had security. No, I was told, but every morning they go through to see if any units have been compromised. FAT LOT OF GOOD THAT DOES, CUBESMART. MORE LIKE CUBEDUMB. Do not give this place your business. it's clearly an unprotected mess and the staff is surly and unprofessional.

Lauren Montoya

May 23, 2020

This place was nice. Its gated and has 24 hr surveillance with the owner on site. I rented a 10' x 10' thats indoors on the first floor. It was clean and move in ready. The management was very friendly and professional. John Sanchez the manager, showed me around and went over the contract. Everything was very self explanatory and he answered all of my questions. The price was exactly what we agreed upon when I called earlier in the week. Overall, I am very pleased with the customer service I received and look forward to moving in.

Amina Abdal

Apr 27, 2020

We paid $137 a month assuming all would be well. Unfortunately, this storage location is not safe. Half of our belongings were damaged and/or stolen. We reported the incident to the Santa Ana police and to CubeSmart management on Dec. 28. It has been four months and CubeSmart management has not provided any relevant surveillance video to locate the burglars. If your belongings have any value to you, store them elsewhere.

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Questions & Answers

Do you offer car and motorcycle storage?

CubeSmart Self Storage | Nov 27, 2021
CubeSmart Self Storage | Nov 27, 2021

Yes, we offer parking for the storage of cars and motorcycles in a variety of sizes and amenity options. Our size guide can help you figure out what parking space is right for your vehicle, or visit us to see our options for yourself.

What is climate-controlled storage? Do I need it?

CubeSmart Self Storage | Nov 27, 2021
CubeSmart Self Storage | Jan 26, 2022

Climate-controlled storage units are temperature controlled. Climate control means that we use reasonable efforts to maintain a temperature in the building where the Cube is located of between 55- and 80-degrees Fahrenheit. This type of environment is ideal for storing furniture, metal, fabric, and other items

How do I access the storage facility?

CubeSmart Self Storage | Aug 24, 2021
CubeSmart Self Storage | Aug 24, 2021

Most of our facilities have an electronic gate system that can only be opened by a code that is assigned to each individual tenant.

How do I make a payment?

CubeSmart Self Storage | Aug 24, 2021
CubeSmart Self Storage | Sep 28, 2021

To keep you and your information secure we have set up multiple ways you can pay including using our mobile app, our online customer center, stopping by the office, or mailing a check directly to your local facility. Additionally, we offer the convenience of AutoPay, which will automatically charge your Mastercard, Discover, Visa, or American Express each month without additional fees. You can also call our secure, automated payment line.

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Do you offer any discounts?

CubeSmart Self Storage | Aug 24, 2021
CubeSmart Self Storage | Aug 24, 2021

Many of our stores offer attractive discounts and promotions on renting a storage unit, including percentages off and first month free. We also offer additional discounts via our referral program. You can view our current promotions by visiting our website.

Can I change my reservation?

CubeSmart Self Storage | Aug 25, 2018
Yolanda Pinedo | Aug 25, 2018

Absolutely I currently have a storage there

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How do I pick my size?

CubeSmart Self Storage | Aug 25, 2018
CubeSmart Self Storage | Aug 25, 2018

Check the storage unit size guide on our website. You can also ask our facility managers in person or over the phone.

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