21W at Wichita State

Bharath Manapragada

The timely response given by the management staff is highly appreciative, especially Hector did a wonderful job in helping us find the right accommodation for our stay even though we weren’t physically available there. He allotted a unit and the leasing process went smooth while we checked in. He’s a great man to have a conversation with. Thanks to 21W.

Marlanna Eakle

Was here for a year and have been through a few different managers. Most recent is Hector. He has been very accommodating and extremely helpful with our family. I see good change happening at this complex.

PTKFGS

This place has it's issues. But honestly Ericka the new property manager is amazing. She is really doing a good job and she cares which a lot of the previous managers did not. I hope she stays.

Weslea Sanchez

After 4 years on this campus I can safely say this place is horrid. I have kept my patience for years but have reached my limits. Now before anyone tries to blame the complex managers (which is well over a dozen in just my time alone), they aren’t the issue here. The issue here is the ownership, every complex they own has major issues (I know of three instances of rats in two different complexes). Since I have moved in, I have dealt with bad flooring, electrical issues, water heater issues, things not working correctly, plumbing issues, things missing and worse of all roaches. I’ve submitted hundreds of maintenance requests to fix stuff that goes nowhere because the ownership wants to move apartment managers every 6 months and nobody communicates. I have paid out of my own pocket for new blinds (None were here despite being told they were), drip pans for the stove, new shower head (broken when I moved in), and new outlet covers. All of that pails in comparison to the 200+ dollars I have spent to try to get rid of the roaches (Which I have to deal with another 2 weeks before they will even attempt to spray for them, something that is always conveniently never done) or almost $300 dollars of food I just bought that I had to throw out because the amount of roaches is ridiculous. My apartment has a busted screen, a window that won’t lock (which considering I live in the basement is just asking to get robbed), another window that won’t close properly. I have submitted, in the last four years on numerous occasions, requests for the roaches to be dealt with, new outlet covers, a new screen, the flooring to be fixed, my front door to be fixed, my water heater to be fixed, all of my outlets to work, my toilet not to rock and wobble to the point that kicking it might make it fall over, windows that work, a garbage disposal that works, a sink that doesn’t back up when I run the dishwasher, a bathroom facet that isn’t broken (which has been like that for a minute), a water heater that actually heats water on its own and doesn’t require you to turn it on every time you want hot water, decent water pressure, and a kitchen light that doesn’t require the light to be turned on and off forty times before it turns on. What’s shocking is I reported potential mold and it looks like their answers was to paint over it. If I knew anything more about Wichita I would move in a heartbeat, but I don’t and I’m frankly tired of both waiting for ownership to step up and take care of these issues and being essentially forced into paying to correct them myself. I know at least one other resident with just as many issues that has now changed apartments three times and have heard of another half-dozen that are all in the same boat.