Address: 10829 M St, Omaha, NE 68137, USA
Phone: +14023392250
Debby Fischer
My daughter booked a room for her and I. The room smelled horrible the minute we walked in. We went to put some food and drinks in the fridge and it wasn't working. There were wires hanging from the ceiling from the smoke detector that was found in the dresser drawer. I was going to call the front desk and the phone would not work. We saw the phone wasn't plugged in and there wasn't anywhere to plug the phone in. My daughter called the front desk about the issues on her personal phone. The front desk clerk stated the phone in the room wasn't working. He also chose to give us a different room after a discussion with my daughter. While waiting at the front desk for our new room key, my daughter asked what time the complimentary breakfast was offered the next morning that was listed on the web site. She was told that there was no breakfast available. The pillows in this new room were big enough for a toddler. I went to take a shower and there wasn't any hot water, the water handle was broke, and there was rust on both ends of the shower curtain rod. My urine is warmer than the hot water was. I went downstairs to get something to eat and drink out of the vending machine and the vending machine would not accept my money. The clerk had to open the machine to get my items and give me my change. I would not recommend this location to anyone.
Josh D
We weren’t expecting much, but they still managed to disappoint. The whole building had a old, patched together, new coat of paint=renovation feel to it. The mini-fridge in our room was warm and there was not remote for the TV. Our biggest complaint was that the advertised breakfast didn’t exist. Apparently there is no breakfast due to construction in their kitchen. We weren’t expecting a big breakfast, but we were expecting SOMETHING. We wouldn’t have booked there if we knew there wasn’t going to be breakfast.
YaMetria Lewis
All front office staff is very pleasant! Rooms are nice and clean and the beds are very comfortable. Daily room service if needed! I cannot complain at all. Wish i would have come here the first 6 weeks of my contract! I had to move from another hotel unexpectedly and they did their best to accommodate me and did an excellent job! I highly recommend this place!
Crystal Kerns
Nowhere near as nice as the pictures. It was filthy with paper thin walls, brown stains on the toilet paper holder, thick dust on the bed headboards, yellow staining inside of the mini fridge, sticky feeling carpet, whole place smelled like cigarettes, there was trash randomly left in the halls, slamming doors and loud arguing in the halls at 2-3 AM, slimy feeling carpet, weirdly bubbly dribble was all you could get in the bathroom, and there was a HOLE in the shower wall. We booked it online and when there was an issue with our card that made us have to rebook by phone only an hour later they took advantage and increased the price. We were also charged with “breakfast included” in what we paid them but there was no breakfast at all, which was the only reason we booked there to begin with. From looking at other reviews, it appears that management is well aware that people have been expecting breakfast with their stay as is allegedly included in the price, yet for some odd reason they refuse to remove this nonexistent amenity from their listings. The staff was polite but, this was still the worst hotel stay of my life. If you like feeling even a little bit clean, comfortable, and safe, stay FAR away from this place
Thanks! Your review is awaiting moderation.
I wouldn't leave a U-haul or anything vaulable in my vehicle @ this location. Super sketch
Glad that wasn't an issue for us.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.