Address: 3029 N 90th St, Omaha, NE 68134, USA
Phone: +14025725099
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Riley Hubach
Since this was my first time here, I don't know if they were having an off day or if this is the norm. What I experienced was utter dysfunction. All the employees and manager seemed on edge and were very snippy with each other. Lots of arguing and yelling in the dining area and in the kitchen. There was an issue with the nuggets, but no one was told that as they ordered, so a few customers, us included, were waiting upwards of 20 minutes for food. One if our orders came out, but we had to leave before we got the other. If you really need your chicken fix, go to the kfc around the corner and save yourself the frustration.
Preston Lambrecht
This Popeyes is awful. Been here 5 times in total, every time it’s been bad, but this was awful. The fries weren’t in a holder just thrown in the bag with the fry bag tossed in separate. The spicy chicken sandwich wasn’t put together at all when I opened the sandwich bag. The chicken breast was the size of a quarter. The staff were actively engaged in heated arguments while I was trying to get my food. Not worth trying AT ALL.
Avery Hanken
TERRIBLE service tonight. Let me tell you why: Spent 30 minutes in line to tell them the name on my to-go order. They averaged about 5 minutes between helping each person. After I told them the name on the order, it was another 25 minute wait time because they were out of spicy chicken and my name wasn’t on the screen. Everyone before and after me (besides one person who was 3 spots ahead of me in line) has left. Asked them about the order. It’s not even on the screen! The girl taking orders left 20 minutes ago and threw the paper to the side. So my food wasn’t even being made at this point. Pretty mad now. Maybe 5 cars in the drive thru and only 2 others inside within the next 15 minutes it took for them to pack my food up. So they were past the dinner rush now. Everything I ordered was already made, they just took 15 minutes to pack it up. I wish I were kidding. I WATCHED them do it. Spicy chicken was long done at this point, all the sides were on the heaters and bread was made over 5 minutes ago. They finally managed to box it (2 of them doing this for 24 pieces of chicken and 5 sides). I asked for honey and ranch. Girl went over to get more honey, comes back and just stops to watch the screen. I’ve been here for OVER a whole HOUR and shes wasting even more of my time doing something else. I got NO apology for the wait, the manager (I believe) just left in the middle of the rush, the only people doing anything was the cooks and guy taking drive thru orders. Everyone else is so busy talking to each other or standing there clueless. The front counter was also not that clean. If you want Popeyes so badly, go to another location. This one will quite literally waste your time.
James Elliott
I was going to give this a one STAR but there was a 16 year boy working there and he was amazing. He actually is the reason I am writing this review. When I arrived the young lady at the counter didn't have any clue that I had placed an online pick up order. That sweet young lad was able to pull my order up and got me squared away, he needs a RAISE! I won't be returning to this particular location, but it's nice to know that some people still have a good work ethic. I wish him the best of luck in life, as I can tell he'll go far!
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They're a busy store, I'm sure if you go back they will give you your change.
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