Address: 545 Wethersfield Ave, Hartford, CT 06114, USA
Phone: +18602962166
Sunday: 8AM–8PM
Monday: 7:30AM–9PM
Tuesday: 7:30AM–9PM
Wednesday: 7:30AM–9PM
Thursday: 7:30AM–9PM
Friday: 7:30AM–9PM
Saturday: 7:30AM–9PM
Maximino Ruiz
Anything and everything you need for your car you will find here
William Douglas
Before coming to the store, I called to inquire if they provided battery testing and installation. The employee who answered the phone said that they did provide those services, so I told her I would come by to get my battery checked and replaced. Upon arrival, I was not greeted by anyone, so I walked up to the register for assistance, only to find the store manager on a cell phone call. She eventually acknowledged me standing there, but another employee came over and assisted me. I told him I was there to get my battery checked and replaced, so we proceeded outside to my car for him to check the battery. He checked the battery and determined that it was a bad battery. After he checked the battery, he told me that he could not replace it because of a fuse he saw under the battery cover. He also stated that he couldn’t do it because the car’s computer was next to the battery. He claimed that he didn’t want to be liable for anything going wrong. I said thank you and proceeded to get in the car, as he went back inside. Once I got in the car, it would not start back up because the battery was dead. I went back inside the store and asked him if someone could give me a jump since I had jumper cables with me. There were three employees, all of which said that they could not help. I asked the employee who performed the battery test for me, if he had any other suggestions for me because my battery was dead and my car would not restart. He said he could not help because he had to make a delivery. He then got into his car and drove off. (I’m still unsure why he chose not to give me a jump if he knew my battery was bad from when he tested it). Fortunately, there was another customer who overheard the issue I was having and he offered to give me a jump. This was my first time going to this location and I was very disappointed in the way things were handled and how I was treated.
Eugene Alan Young (Geno)
Please, I don’t not have much to say about this auto zone. It is one of the worst locations. They Are poorly stocked and their staff is rude and incorrigible. The manager was extremely rude to me as well. I’m probably the only one spending real money in the store, while every visible crackhead is Robbing the place blind, she has the nerve to accuse me. The whole experience was laughable. I guess I want ‘Hood’ enough for her. 🤷🏾♂️
Charlie DeJesus
They don't have the guy who always tear helping customers like helping people out make sure they get the right parts
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If they have it
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