Substance - Dispensary Bend

Category: Cannabis store in Bend, Oregon

Address: 1814 NE Division St, Bend, OR 97701, USA

Phone: +15413171814

Opening hours

Sunday: 9AM–8PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–10PM

Saturday: 9AM–10PM

Reviews

chad smith

Jul 26, 2022

So this is the fifth time I have given a review for the store and every time I come here the experience is different. This message is to the owner your employees are extremely mad at your guidance of not keeping them informed on why the store has no inventory and what inventory your store has is concentrates edibles pre-rolls but no selection of flour. I asked the employees that work there what was going on they were very active in their reply towards me and I did not appreciate that I am a customer not a store owner I was close to calling the police and filing a report against the two employees that worked there literally got violent with me. I have already dealt with the store owner at this location and he is not worth working with to try to solve issues definitely stay clear of this location and all of their locations as they are out of stock everywhere I have spent a lot of money in these stores but now I have a new place to go and I will never return to any of these stores and do not recommend it to anybody big waste of time.

Diana Davis

Jun 30, 2022

The staff of Substance (Division) is just amazing! They are nice, attentive and polite. Two years ago, I had a car break down as I picked up my meds there, and they were so nice about it and kept offering me (a red-head) a chair in their staff room. Since that time, I've not even thought about going anywhere else! The variety of edibles is extremely impressive. I can't rec' this place enough.

Jamie Claxton

Feb 10, 2022

I love goin in to the division street store. I am a DIFFICULT Person to help out when lookin for product. But natter how difficult they take the challenge with a smile!

Kim Neal

Jul 29, 2020

I really love their website! Great explanations and descriptions of their products with a up to the minute accurate account of what is available and in what amounts and prices. Super easy to place an order and set up a time to pick up. Great updates telling you when your order is made, when it is filled and when it's ready. They send you a link to let them know you are there and they come out to your car to accommodate curbside pick up. All the employees I have met have all been very nice and helpful. I would definitely recommend checking the website out to check on their great prices and variety of product.

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Questions & Answers

Do you deliver

Jacquelin Scanlon | Aug 25, 2018
Rebekah Esselstrom | Aug 25, 2018

Yes

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Do you take credit cards.

A Google User | Aug 25, 2018
CPR On The Go | Aug 25, 2018

Yes they do and extremely friendly staff

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Do you carry cannabutter or canna oil capsules?

Maria Sutcliffe | Aug 24, 2021
Substance - Dispensary Bend | Aug 24, 2021

A lot of guests use full extract cannabis oil (feco) for cooking. The product comes in a various types of applicators (like syringes) to assist with dosage and titration. There's many varieties from which to choose.

Do you accept debit or credit cards for walk in

Makeup by miya | Aug 25, 2019
Substance - Dispensary Bend | Aug 25, 2019

Yes we are able to accept debit cards, but not credit cards. There’s a $3 fee for use of the debit card. We don’t get this fee, rather the merchant processor does. A customer’s own bank may apply an additonal “out of network” ATM fee. There are no easy options for processing debit and credit cards in our industry. But we are constantly investigating lower cost solutions.

Can we sample onsite?

Skywolf | Aug 25, 2019
Substance - Dispensary Bend | Aug 25, 2019

Oregon does not yet permit on-site consumption of cannabis. We are certainly lobbying and communicating with our legislators about the matter.

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do you accept debit card w/ delivery?

Patricia Hatfield | Aug 25, 2019
Substance - Dispensary Bend | Aug 25, 2019

Yes we can process a debit card for delivery transactions.

Do you sell the oil pens

Donna Cook | Aug 25, 2018
Substance - Dispensary Bend | Aug 25, 2018

Yes we certainly do, and have a great variety of brands, products and offerings.

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