StackCommerce

Category: Corporate office

Address: 21 Market St, Venice, CA 90291, USA

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Nessa

May 17, 2022

Fradulate charges were made on my credit card through this company! There is no number to call. Only email, which is terrible. They give you the run around. If it wasn't for bank reimbursing me I would be out hundreds of dollars. I habe nothing nice to say about this company! I would never purchase anything through them. Know you will have trouble if you do!!!

Dinesh Madappally

Mar 8, 2022

Under no circumstances should you order from this company. Truly awful. I have literally been working 3 months to get access to my locked account and they will not respond to you via email or anything else. I can't emphasize enough how poor their service is. They have NO phone number, and what I assume is some off-shore poor individual taking all the support calls (good luck even getting a response). Update: It took a while (several months) but someone did finally reach out to help. I will say it was appreciated, but my experience had soured me on really discussing it any further.

Tony Farwell

Feb 1, 2022

Just terrible, do NOT order from them, lost packages, no phone customer support and the online support is terrible! I submitted a request for a refund for a failed delivery and got a response related to redeeming loyalty points. Totally amateurish. I used the MacWorld Shop version, and just a bad overall experience, site glitches and when you click to track a package, blank page. Just not good all around.

Jessica Sammi

Feb 5, 2020

I ordered airtaps from stacksocial and unfortunately the product that arrived in the mail did not work. However, I reached out on the support tab on their site for help and they GAVE ME A FULL REFUND! I was given an option by their support representative (for a replacement/refund) I took the refund. They were VERY helpful and my problem was resolved in a matter of days. I look forward to doing business with them in the future. The prices on their site are unbeatable. Thank you guys!!! You really outdid yourselves. **I uploaded my evidence of a refund under "PHOTOS"** UPDATE!!!! I got a package in the mail and they sent me a brand new pair of headphones after my REFUND! It came 2 weeks after my original review. Thank you soooo much!!! They work, too😍

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Questions & Answers

I purchased an online course. How do I access it?

Lorane Courtlandt | Aug 24, 2020
StackCommerce | Aug 24, 2020

Hi Lorane, As a guest user, your purchased redemption assets will be included with your order confirmation details which were sent to the email address used during checkout. To redeem your purchase, follow the steps below. 1. Locate your Order confirmation email. 2. Click on 'REDEEM YOUR PURCHASES' in your order confirmation email to locate your license code and redemption assets. 3. Follow the instructions included there to redeem and access your order. We hope you love your purchase! If you need any further assistance, please submit a request here: https://support.stackcommerce.com/hc/en-us/requests/new A dedicated agent will be happy to help! Have a wonderful day and take care!

How do I find an order number from a purchase i made that was defective? Thanks

Raymond B. “Ray” Stensrud Jr. | Aug 25, 2018
Cameron Chateauneuf | Aug 25, 2018

I sent a picture of the defective product and my contact info and that seemed to do the trick. They responded pretty quickly too.

I purchase a 28.88 Sam's club membership on Dec 2.As of yet I haven't received my Sam's card. I read that this company is a scam. They took my money and now I can't get ahold of anyone. hold of anyone.

Stephanie Frazier | Aug 24, 2021
StackCommerce | Aug 24, 2021

Hi Stephanie, we sent you an email with instructions how to redeem your purchase of the Sam's Club Membership. The purchase requires further action on your end to redeem your membership. @Lee we don't see a purchase under this name. Please contact us at the link below with your email address so we can help: https://support.stackcommerce.com/hc/en-us/requests/new

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A charge from stackcomme sc popular venice is on my citicard. I have no idea what this is and do not recall ordering anything from this company Please let me know wha this is

Linda Florey | Aug 24, 2020
StackCommerce | Aug 24, 2020

Hi Linda - it looks like you placed an order on 5/5/2020 on one of the online shops we run (Popular Science). Hopefully this gets you the clarity you need, but if you still need assistance around the charge, please contact our support team here: https://support.stackcommerce.com/hc/en-us/requests/new

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Where is my order 12842484?

Ken Stelzer | Aug 25, 2019
Tina Pittman | Aug 25, 2019

Are you serious? Really? I write reviews, I don't work there. Contact Stack Commerce directly.

I have a charge on my debit Card for 99.00 that I did not make. What can we do about this charge

David McCullough | Aug 25, 2019
Tina Pittman | Aug 25, 2019

David you would have to contact stackcommerce directly to speak to someone about getting a refund on a charge you never made I don't have the phone number but if you Google them you could get the number and they're open I believe until 5:30 or 6 and you can talk with someone then

Is stack commerce a legitimate company. I purched a ethical hacker course for Dollar and cannot understand how it works and or if it works... Can someone please confirm please...

Kenneth “YirhozzaMoore” Bonnar | Aug 25, 2018
William Rodriguez | Aug 24, 2021

Yes they are a legitimate company. Perhaps you should go back to the page that you ordered it on, sign in to your account and go to "my orders" and click in the ethical hacker course, then follow the link to your course. Good luck in the class 👍🏼

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