Panera Bread

Erica Bednar

Great job: Order placed for dinner, online was ready quickly (walked in when I received the text, and the bag was placed on the take out shelf and within a minute) and items received were accurate. Not so great: Drove across the street to the hotel to eat (5 minutes, max), and the mac and cheese was cold - lukewarm if being generous. This is a food safety problem when hot food is not kept at a safe, hot temperature and then served to guests. Less concerning but also disappointing: no napkins, no wrap or paper on the bread (did someone just grab it by hand and throw it in the bag?). I don't like to give negative reviews, but I hope the food safety concerns can be investigated and rectified for the safety of other customers.

Dave V

Ordered online received email letting me know order was ready for pickup. Arrived and order not at pickup area or anywhere in store. They then begin filling order and have to ask me what the order is. Then they would have forgotten cream cheese had I not been paying attention. My tip to them is to eliminate the "Tip" screen that always comes up while paying just focus on getting orders placed correctly.

Ruthe Lindvall

Kind service, and fast food. The grilled mac n cheese was delicious with the tomato soup!

Elizabeth Benkert

I ordered a cup for tea and they failed to mention they had no tea. Slightly upsetting, okay. So I got a fountain drink. But my fountain drink was dreadfully watered down. Soda bibs weren't changed.