Fairfield Inn & Suites by Marriott Wilkes-Barre Scranton

David Thomas

Marriott Hotels have always been a hallmark of excellence in every aspect of the hospitality experience. Some, however, take the customer service delivery to a whole new level. Fairfield Inn, Wilkes-Barre, is a sparkling jewel within the Marriott family that boasts a first rate staff and accommodations that earn them well deserved recognition. Thank you all for a memorable stay.

Nathan Starr

Enjoyed my stay! Check in was fast and easy. The room was nice and standard. The sheets and towels were super soft! The only thing I hated was the inability to fully close the curtains which woke me up at 6am with the sun. The breakfast was on the smaller side of what I’ve seen but it was still good!

Tina Kopilchack

Great stay! While looking for a room I found so many negative reviews. I know Covid has been hard on businesses and there were pictures to back a lot of the bad reviews up so I didn't have high hopes. I'm a loyal Marriott fan so I figured I'd fare the best with a Marriott hotel and I'm glad I did. Other than having an odd location behind another hotel, everything was great! The young lady at the front desk was very friendly and professional; the hotel was nice; the room was clean and modern so no complaints about anything there. The housekeeping staff only left one bar of soap so we had to use the same one from the sink for the shower but could have asked for another one. Breakfast items were well stocked and had a great variety. The only negative I had was that the gentleman who was helping there was cleaning the waffle maker and would then blow on it to get crumbs off - not sanitary at all. Otherwise we were extremely happy with our stay, would recommend this hotel and will definitely stay here again if needed!

Jason Allen

The hotel lobby was pristine and the staff was friendly and very attentive. The manager Meta solved a couple of obstacles very quickly and with an extremely helpful attitude to make my experience smooth and seamless. Very high quality people.