Westmed Urgent Care | White Plains

Ellie O. (Ardevan)

Every person at the desk was very helpful one secondly, I wasn’t sure which Covid test to take and the young woman at the desk called someone on staff & explained my question, and then gave me a very helpful answer! The nurse doing the COVID Test explained in more detail why a PCR was more reliable than a rapid test! It was late- 7 pm and they close at eight but no one rushed me and I waited literally only about six minutes before being attended to. Well trained staff!

Domique W

OMG…I came to drop off a specimen and had to wait forever just to drop it. So many people complaining they’ve been waiting for hours for their appointment. I don’t see why the specimen drop off process has to be treated like a visit to urgent care. This is crazy. This is very unacceptable. Don’t see why someone can’t just print the label and come pick up the specimen. It shouldn’t take 45 minutes for a drop off. Edited: The specimen I dropped off was a urine specimen for my 3 year old daughter. It took me 3 days to get my 3 year old to pee in a cup. When they finally called me to drop off the specimen they just had me drop it in a box and walked out. I asked if that’s all I needed to do why did I have to wait so long? They claimed their system was down. No one verified the specimen. No one labeled the specimen. It has been over a week now and no results yet posted like they discarded the specimen. This utterly ridiculous. I’m very disappointed in westmed.

Mary Harper

The visit was excellent from top to bottom. Having reserved a spot on line I had very little wait time and treated respectfully and thoroughly by both the nurse and Physician’s Assistant. I feel my issue has been resolved.

Marie L.

Had a great experience at the Westmed Urgent Care in White Plains today. I was treated by James Cawley, NP. He was extremely caring and very thorough. Received clear explanation on my diagnosis and treatment. Would highly recommend