The Fitness Mill

Nichole Raymo

Literally THE WORST experience EVER!!!!!! Do not sign up to go here! The lady I just talked to on the phone was the RUDEST! She hung up on me after refusing to assist me, then I called back and she picked up and hung up TWICE! Then she called me and hung up on me! I’ve requested to speak with the general manager but was told I couldn’t because he was working out! I left him several voicemails and never get a response. Every time I go in, I’m told that he’s not there. My payment has been being declined for 2 months in a row with no explication while screwing $70 worth of late fees Per Month! Once I finally got someone nice enough to do some research, they realized they had put the wrong exportation date on my card so they kept declining it. I gave another card that I don’t use because they continue to try to charge me $160 in late fees and since they still have not resolved the fee issue, (after 3 months of my trying) they just charged me another $29 because of incificient funds! That is how I ended up with the lady at the desk that continues to hang up on me and be rude. Mind you, I only signed up for this gym because my son attended a program through the Kelberman Center and liked it so I thought why not! Well this is WHY NOT! I’ve been putting this review off for months in hopes to have it resolved but this is so unprofessional and concerning so hopefully this review will save someone else the trouble!

Michael Deyo

**update 8/9/22, cleanliness has improved and finally after 6 months they replaced the filters in the water fountains. Beautiful, modern, brand new facility. That being said there is a serious issue with cleanliness. Several times I have had to inform staff of overflowing trash in the mens locker room as well as it looking like it hasn’t been cleaned up in a couple days. Also, the water bottle filling, drinking fountains , filter status has been red for over a month. Amazon can deliver those by Wednesday. The equipment is dirty and in disrepair with ripped seat covers and a few pieces of equipment out of service or missing parts. There’s enough disorganized, mismatched exercise equipment for plenty of people to workout. The “zoo” is the nicest part of the gym as it is clean and organized, I see where their priorities lie. I joined because they had all the equipment and amenities I wanted, free weights, sauna in the locker room and several fine businesses on the outside of the building. But, for a comparable price, there are other options locally for the same price. I come to the gym to workout and get in the sauna not get a baseball card or haircut afterwards.

Mirzet Kendic

Definitely one of the best gyms around with all equipment for real workouts not for those who like to go to gym and hang out this is real deal good to have this kind gym around.

Amy Vormbrock

Great atmosphere. They have the best and most amount of equipment I have seen in a gym. Indoor track for warm up runs. Sauna and steam room. Clean bathrooms and showers. Super helpful staff!