Grandview Assistance Program

leonna smart

Miss Stacey is God sent and was able to get me and my family the assistance we needed it

Blake Family blake

My son and his girlfriend currently reside in my home which is in the Grandview school district. They have four children attending school in the district. Since they're on a limited income ,as many people are, and can't afford school supplies for all of the kids. It was suggested that they see if GAP could help. She went to the office and didn't have all the required documents so a second appointment was scheduled. She left that office in tears, not because they couldn't help but because she was treated so rudely. I went with her the second time because she needed a letter from me stating that they all lived with me. I chose to wait and write the letter in front of the case worker do that they could witness this. The case worker was rude about getting me a piece of paper to do this. As I'm writing this letter she proceeded to talk down to my future daughter in law and was very condescending. I stopped writing the letter and got up. I told her to get her things back as we were leaving. I stated that I would make sure I found a way to pay for the supplies. In order to do this I need to put off paying for my medication that I take for a brain tumor, which I stated to the case worker. I also stated to the caseworker that she was extremely rude and that nobody deserved to be treated that way or talked down to. I am embarrassed for this program to have someone as unfriendly and cranky working for them. This program was created to help people, not belittle them or make them feel worse about their situation. How disappointing that the directors would allow someone with such a nasty disposition work with people who are not only in need of assistance but in need of kindness during difficult times.

Katherine Patterson

I love this place. We are going through some hard times right now. They treated us like family. Thank you GAP!

Jordin Hart

This place has been amazing till today Jacqueline I think is her name at the frount desk today was completely rude to my dad who has mental illness! My dad set up a appointment and usually always shows up on time and even early! Today she showed up 15 min late and she marked him as a no show! Even though we showed up and apologized for being late. Yes I understand he was late due to his situation at the time! We explained tried to talk to her and she wanted nothing to do with it! She said she needed to care for the next person that wasn't even there! I asked to speak to someone above her when I called after we left and she hung up on me!!! This lady has no compassion and just shows how sad her heart is! This place says to donate ect and why would I do such a thing for a place that has this type of staff! Every time we go the person at the desk isn't friendly! I understand dealing with people is hard but this is the main person you talk to. They should be nice and have good costumer service!