KeyBank ATM

T Harding

The branch manager Monique Mendez was awesome. She took the time to come to my workplace to talk to me and employees about the services she offers. I’ve never heard of keybank and based on how professions and kind she was I will be moving my relationship to keybank. It’s a bit of a task to move everything from one bank to another but because of the exceptional service of Monique I don’t mind. 5 stars!!!

Xen Coop

Staff was friendly to me. I saw they had parking after I spent 20 minutes looking for parking. The driveway for key bank is not immediately noticeable. I did find it uncomfortable when a customer arrived and asked to speak to a banker and was told to call the bank to make an appointment. It struck me as odd because the teller who told her this was flirting with a gentleman who worked as a banker. The customer was very upset and I left prior to her explaining why however once you saw there was an immediate need taking a few minutes to calm a customer is the exception to the by appointment only rule. Especially if you had time to flirt with a coworker.

ebony Jones

Don’t come here unless you have absolutely no choice . My spouse visited with a service animal and a male African American bank was very rude and discriminatory due to having a device animal come into the branch he seemed annoyed on first sight rather than welcoming and kind. No one should feel that way entering an establishment. We tried getting his name but the staff would not tell his name(I believe it is Robert Rennis from name tag on desk... )The teller on staff and security were kind.

Indigo Royale

My card was recently skimmed at the banks drive thru atm and was used to make multiple unauthorized withdrawals totalling almost $2k. My account was flagged once there was a third attempt to withdrawal another $1k. I have filed a police …HI Indigo - I am sorry to hear that this has happened. We take matters like this very seriously. If you can please send us an email at [email protected] with more information as to what happened. We will be happy to have this looked into for you. Thank you. ^JF