Lucys formals

Category: Clothing store in Moreno Valley, California

Address: 22500 Town Cir # 1121, Moreno Valley, CA 92553, USA

Phone: +19515714088

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Pablo Cervantes

May 29, 2022

Great store that has what you’re looking for at very reasonable prices. From the little ones to adult sizes, this store has it all. They can also do custom alterations. Definitely worth checking out for your formal needs.

Emily Zavala

Apr 20, 2022

I had a really great experience today at Lucy’s formals. The young woman who helped me today was very sweet, patient and informative. She helped me and let me to try on all the dresses that I wanted. She really allowed me to browse through the store with comfort. Thank you so much for the great customer service.

Robert Nunez

Apr 7, 2022

My daughter tried a size 6 dress there and it was too big , so we ordered her a size 4. When we got the dress it was way too big and they wrote size 4 with a marker on the inside. It was poorly put together as well. We tried explaining this to the owner and she wouldn't hear it . She rudely said all sales were final. All we wanted was the same dress in the correct size. We sadly took the dress home and when we inspected the dress it still had the original tag saying it was a size 6 . I wouldn't waist your money at this store, we definitely will never go back.

Nancy Martinez

Mar 19, 2022

Somebody needs to report this store! No customer, bride or not, deserves to be given the service given at this store. I am not sure what gives them the entitlement to treat people so rudely. My daughter, the bride, was assured she could exchange a flower girl dress she ordered if she needed to for a size found at the store. Well she lied and said she never agreed to that and would not allow my daughter to exchange. If I could give this establishment a 0 rating, I would! I have never experienced such rudeness or discard for good customer service. Avoid yourself a bad experience and don't shop at this store.

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Questions & Answers

They have a very bad attitude

cani v | Aug 24, 2019
martha alvarez | Aug 23, 2020

I agree! The owner was very rude and disrespectful towards my daughter, the damas, parents and myself. It was absolutely embarrassing and unbelievable how she looked at us and spoke to us like we were dumb.

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Yes the lady in charge is freaking rude!! Never ever coming here again!! Not to mention it's over priced.. The employees how ever where nice and did there best to help.

Obed Martinez | Aug 23, 2020
Obed Martinez | Aug 23, 2020

I agree!!!

Customer service is poor but I am happy my daughter said yes to the dress!😃 Veils/Crowns are $20 cheaper at the Fontana indoor swap meet. Maybe over priced to cover rent and bills?

Geneva Chagolla | Aug 24, 2018
Obed Martinez | Aug 23, 2020

Yes very bad customer service. I also found what i needed at the Fontana indoor way cheaper.

What's the price range here?

Reyna Magdaleno | Aug 24, 2019
Josie Martinez | Aug 23, 2020

Over priced but nothing compares to the Bad Costumer Service treatment!!!

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