Jurupa Community Services District

Category: Water utility company

Address: 11201 Harrel St, Jurupa Valley, CA 91752, USA

Phone: +19516857434

Opening hours

Sunday: Closed

Monday: 7:30AM–5:30PM

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–4:30PM

Saturday: Closed

Reviews

Ginny Hughes

Jun 20, 2020

I have a water emergency and have tried calling the Jurupa water district, to shut our water off, they say they are 24/7, but they are not. No one answers the phone. Poor service.

Matt Hill

Dec 11, 2018

That girl Jennifer that works there is so hot . Like dam🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥 oh and good service. Thanks

Joe Hernandez

Sep 18, 2018

WHAT THIS WATER COMPANY IS DOING TO THE CITIZENS OF EASTVALE IS HORRIBLE!!!! If I could give them "zero" stars I would but, that's not an option. Today I called to pay my bill and because I didn't call before 8am and called at 8:30am, they charged me $60.00 or else they would disconnect me even though I called to pay my bill. Their employees are rude and unsympathetic and they will shut your water off regardless! Their unnecessary deposit fees a just a way to lawfully steal people's money! I've never in my life have dealt with such a heartless and corrupt organization. The City of Eastvale has to wake up and realize that what Jurupa Water is doing to their citizen's is wrong and unjustified.

Hollywood USA

Oct 22, 2015

I am new and currently living in Eastvale CA and was disgusted by the staff working for Jurupa Water District. I came from city of Walnut and whenever I had any billing issues, Walnut Water District will help me out with very professional attitude. I called Jurupa Water District and asked to speak to customer service rep. in regard to a billing issue. She (CSR) was unwilling and uncooperative to help answering any question and later transferred me to speak to April (another employee). After waiting for 20 mins on the phone, someone answered the call and hung up. Then I called back again and finally spoke to April who I was told she can help to resolve my billing issue. Unfortunately, I came to learn that April was very rude, unfriendly and very unhelpful employee. My billing problem is not resolved and up in the air. My thought is "am I living in an area where employees have attitudes at Jurupa Water District? It is like a dead end to me and I will make an appeal to Jurupa Community Service District if this employee unprofessionalism problem can be resolved? For now I will have to give " one star " on my review until Jurupa Water District Commission can fix it :-(

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Questions & Answers

Turf rebate- I installed artificial grass in my backyard including concrete all around sometime ago does it still qualify?

Victor Velena | Aug 23, 2020
Jurupa Community Services District | Aug 23, 2021

Good question, Victor. Unfortunately, artificial turf is not rebated by us or by Metropolitan Water District of Southern California (MET) in our area. Also, for turf-removal rebates, preapplication is required. Please visit www.JCSD.us/Rebates to see a list of all our current rebates and for information on how to apply for them. Thank you for your interest in water conservation.

Why is my water off 5913 oatfield Avenue Eastvela CA 92880

Amrit Pokharel | Aug 23, 2020
MIKE STEIN | Aug 23, 2020

You probably didn't pay the bill, or they might be doing maintenance in the area.

Recent metallic taste in water, anyone else notice ? Started about 3 weeks ago.

Sonya Lueck-Grobels | Aug 24, 2019
Jurupa Community Services District | Aug 24, 2019

Hi, We have not received any reports of metallic taste in the water, please call our water quality department at 951 685-7434 so that we can look up your address and look into your concern further. We look forward to hearing from you.

My current water bill went up by more than 6 dollars since last billing period. Have same water usage last month. No sprinkling system turned on and no extra water used .Please explain?

Edward Bruggeman | Aug 24, 2019
Jurupa Community Services District | Aug 24, 2019

Hello Mr. Bruggerman, Please give us a call at 951 685-7434 so that we may look up your address and discuss your bill. Often, the number of days in a billing cycle can make a difference on water used and billed.

Are you open tomorrow Sept 18?

Terra Todd | Aug 24, 2019
Kelly Wallace | Aug 24, 2019

No they are closed

I just moved in the house ..and my service is off how can I turn my service on

jojo gutierrez | Aug 24, 2019
Veronica | Aug 24, 2019

Call and set up an account OR go in person to the office.

When is tree lighting event in Eastvale

Joe Garcia | Aug 24, 2019
Veronica | Aug 24, 2019

Dec 1st

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