Keystone RV Co

Category: RV dealer in Pendleton, Oregon

Address: 3000 Westgate, Pendleton, OR 97801, USA

Phone: +15412766075

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Browndog

Apr 12, 2022

Bought a new Keystone Hideout April 2021. Overall we’re happy with it. Our dealer, Bluedog RV, has been waiting several months for Keystone to respond to warrantee claims. Help! We need our brand new RV repaired. Update April 12, 2022. BlueDog RV in Pasco, Wa did receive all the parts needed and performed the repairs under warranty.

Let God be the glory

Jan 4, 2022

Some of the bosses are extremely rude. Only caring about the money you're making for them. Do not care about their employees. They love yelling at 3 employees.

Charlena Houck

Apr 27, 2021

We've had a multitude of problems with our RV, refrigerator has been replaced 3rd time in 6 months, same model with different issues. The water heater didn't work on electric, our convertor went out, we had a slide cable malfunction causing us to be stuck for 2 1/2 weeks in the middle of no where while we waited for a mobile repair service to help us. Fireplace just decided to stop working, and Customer Service initially was responsive, but now they just don't return our voice mails or emails. It is a brand new 2021 Keystone Montana. Luckily it's under warranty, and our dealership has been great, but Keystone has not been...

Tyson Riegel

Jul 14, 2018

I have had the trailer(2017 Aerolite 282DBHS) for 10 months and it’s been in the shop for 122+ days. Some of the issues I can remembers are: -Slide motor went out -Water leaking into rear door and getting under Lino flooring -water leaking into storage area -separation of underflooring(keystone acknowledges the issue but won’t fix it) -dvd player shuts down randomly -grey water tank flooding underbelly -countless trim issues -sofa needed replaced -microwave didn’t work -cracks in roof sealants -rear door(under bunks) not sealed against wall -plumbing leaks I’m sure I’m forgetting a few. The customer service is poor. They don’t care about their customers as soon as you leave the lot.

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Questions & Answers

Can you buy factory derect from the manufacturer and eliminate the RV salesman

Brian Haire | Aug 24, 2018
Caleb Blake | Aug 24, 2018

I don't believe so. Even as an employee, we have to go through a dealer

Do they start work at 7am?

Courtney Harpster | Aug 23, 2021
Whitley Rottelo | Aug 23, 2021

6am

i want to replace the bathroom door knob to one that locks. can i use a standard residential lockset or does it need rv specific one

Marlene Engel | Aug 23, 2021
Mr. Hauck | Aug 23, 2021

I believe that a standard bathroom door knob will work

Looking for parts locally in Pendleton?

Gerald Baird | Aug 23, 2021
Lauren Thornton | Aug 23, 2021

Drake's RV up by the airport. Very reasonable prices.

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What are the Covid safety practices like here?

Anonymous | Aug 23, 2022
Lizzy Lizzy | Aug 23, 2021

There are none! Masks are only worn by everyone when safety walks are done (which has been three times) No social distancing guidlines. The thermometers do not work properly. They do not care if you're sick, your job is still at risk if you do not show up to work. No sanitization for any equipment, door handles, tables, etc. Nothing at all has been enforced on any of the employees working here to protect them, their well being and their families. At the beginning of January 33 people in one building caught covid 19 and returned to work after their quarantine date ended regardless of any symptoms they had or any relative family that had been exposed. If you missed work for family or personal illness, you get occurrences and could lose your job. (You are fired on your 7th occurrence) Their Hazard pay is a $125 added to their weekly production bonus but can be taken if you miss a day, are late or leave early for any reason. Regardless of being ill.

do you do rv repairs on the exterior. Had a flat tire and it did some minor damage to the lower side of the trailer

Ronald Dragoo | Aug 23, 2020
Joshua Stclair | Aug 23, 2020

Easy fix

Can I get new fenders dor my 2007 everest thru kestone in Pendleton?

Kevin Schultz | Aug 23, 2020
Charles Garner | Aug 23, 2020

Call keystone and ask for parts and sevice

We have a 2018 Cougar 338RLK need to replace bedroom mini blind. Our color is the dark Espresso. Can we purchase from you?

Sharon Hale | Aug 23, 2020
Gary White | Aug 23, 2020

We cannot do direct sales. You would have to go to a RV dealership or through a company that sells parts.

I have 2 questions. First our 2018 Cougar 338RLK refrigerator always has condensation on the inside we run on #3. 2nd question. On the cap(front) there is a light that stays on constantly is that normal or where is the switch to turn off?

Sharon Hale | Aug 23, 2020
William L | Aug 23, 2020

You should have a switch inside the roadside front luggage compartment to control those lights.

I'm looking for a replacement vinyl graphic kit for my 2010 Outback 301BQ trailer. Is there a good source that I could contact?

Jonathan Hede | Aug 23, 2020
Carmen Urenda santoyo | Aug 23, 2020

Sorry we dont made the king of trailer on our line you have to call and ask others lines

Looking for a replacememnt ramp for my 2008 FZ 302, can I get one in La Grande?

Edward Fenner | Aug 23, 2020
Misty Calhoun | Aug 23, 2020

No u would have to order on line. Or a dealer

We are wanting to utilize the quick connect LP for our BBQ. What size-style male end Quick connect are we looking for on our 345 2016 THfusion chrome 5th TH

Till Villers | Aug 23, 2020
Misty Calhoun | Aug 23, 2020

Standard size for connection length depend on how far away the bbq is

Where is my converter? 2011 Montana Mountaineer 347THT

rosie runyon | Aug 24, 2019
Kurtis Scott | Aug 24, 2019

Behind your load center if it's a 50 amp service...which I assume it is

Is the premier bullet manufactured in pendleton, or

Art Tasker | Aug 24, 2018
kassidee Hutchison | Aug 24, 2018

Yes it is Art tasker

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