AutoZone Auto Parts

Emilee Jensen

we were trying to replace the serp belt on my friends car, the worker helped us find the one we needed and tried to help us put it on. he was extremely unknowlegable and said the car was overheating because it was hot outside but the serp belt was completely gone. he tried to help us put it on and had no idea what he was doing. he said his boss was sending him on break and he could no longer help us. we had to call an auto shop and ask someone to come and help us. i’m disappointed in the lack of service we received from autozone.

Aaron Wafer

Received excellent customer service from a lovely gal named Sage. Was very helpful and polite. She answered all of my questions after getting a free diagnostic.

Elaina Moore

Staff were great. Helpful. Friendly. Went as fast as they needed to, depending on the interaction presented to them by the next person in line. In and out in an acceptable amount of time for a patient person.

Robert Stewart

This AutoZone rarely answers their phones. I tried to place an order and the kid was taking my card and personal info, then was talking with someone else at the sametime completely ignoring me, then asking for all my info multiple times. I called back later about 20 times. Some woman only answered one of those times just to place me on hold for 30 min. and never returned to the phone. They always leave me waiting on hold and never come back. They've order me the wrong parts multiple times, on kid told me "this is the only kit we sale." I told him to scroll down, and the idiot kept scrolling up. Sure enough they had the exact part I was telling him they carried. Cheap parts = cheap/poor service. Idk what it is with AutoZone and the incompetent people they hire, but I will asure you AutoZone will get none of my business any more.