Spectrum Store

Category: Internet service provider in Yakima, Washington

Address: 1005 N 16th Ave, Yakima, WA 98902, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Dawnelle Chen

Aug 20, 2022

I'm not quite sure why they even have this location open as every question I asked they referred me to their customers service number. Basic simple questions!

d b

Jun 17, 2022

This is only a review of the service I got when I looked at phones and mouth about Internet service which would have a much lower rating. I was helped quickly and informative. No pressure, just agreed my questions, gave me options, and listened. Thanks

Salli Lovelass

May 7, 2022

So far so good. Very nice, helpful people to wait on you😊

Douglas Hedges (DJ)

Nov 30, 2021

You know customer service is bad when when your store has a bouncer. And he ain't there to enforce mask mandates. My cable modem stopped working and I drove ~2 hours to nearest store to exchange it per tech supports advice. The lady at this store is the epideme of cable customer service. I went in patient, polite and made small jokes about the blinky lights no longer working. She didn't want to help me at all. The gentleman there tried to help but the system wouldn't scan the new modem because I live in Oregon. Finally they asked her for help and she just wanted to start an argument and sent me to the Union gap store. All they had to do was get someone to move the new modem between systems. But why help a customer or be nice when you can just send em away?

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Questions & Answers

Is anyone else's cable out in Union Gap?

Diane Baldoz | Aug 24, 2018
K Dera | Aug 24, 2019

Mine is out in selah for several hours

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Internet service out in West Valley?

Gina Kearney | Aug 24, 2018
Doug Frankhauser | Aug 24, 2018

Not in the 91st and Tieton area.

It freaken sucks trying to watch the superbowl and the damn channel keeps out I barely catch every other word

rebeca garza | Aug 23, 2020
Kevin Impson | Aug 23, 2020

Welcome to spectrum. On demand hasn't been working since saturday. They want money and think they don't have to do anything when things go wrong.

When will the wifi be back up after the storm my service works just fine but my wifi will not work at all

Outskilled | Aug 23, 2020
Adriana Marina Castillo | Aug 23, 2020

Uh oh

Why isn't my internet working

marsela perez | Aug 24, 2018
P M | Aug 24, 2018

Yakima area has an outage on all services 11/01/17. Wait time is like 30 minutes to talk to customer service. If you decide to wait, request a call back. When You get the call back press 1 for customer service rep, ask for a 1 day credit.

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why is scheduled golden state vs. dallas NBA game not being shown?

ken robinson | Jan 25, 2022
Brian Hammer | Jan 25, 2022

Contact charter they will have your answer

Who’s internet is out? You guys think it’s gonna be open today Christmas Eve?

Maritza Mota | Dec 26, 2021
Mark Kuribayashi | Dec 26, 2021

Yes

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Anyone else having issues with internet connection this week? At least once daily

Catherine Redfield | Aug 23, 2021
Robert Lybyer | Aug 23, 2021

I had a few issues over the time I had Spectrum. I quit their service because the price doubled and I don't need fast internet I dont game or stream.

Anyone else's internet out in Yakima?

Cheryl Hamersley | Aug 23, 2020
Carolyn Katt | Aug 23, 2021

Yes its been acting up for the past week. Does anyone know whats going or is this company trying to save money because of the covid

Is the cable network down

Harold MacLean | Aug 23, 2020
Dan Arnett | Aug 23, 2020

Not north of Selah

Is anyone's spectrum TV out?

Carleen Drake | Aug 23, 2020
James Bonser | Aug 23, 2020

Boarder between Yakima /Union Gap (10th &W.Washington Ave) & our Internet we just got as of 1/20 is going in & out w/signal) having to punch in password over & over) in the middle of things.... Big Inconvenience !!!

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To whom it may concern, we already have a package including a computer. if we add an other computer do we have to change our package?

Shannon Galligan | Aug 23, 2020
Desiree Garcia | Aug 23, 2020

No you don't have to change.

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How do I change user name?

Penny King | Aug 23, 2020
William Boutillier | Aug 23, 2020

Go to the spectrum store and ask them or call customer service

We live on 91st and West Chestnut is internet out?

rudy pinon | Aug 23, 2020
Fuzz Tone | Aug 23, 2020

Still on here👍n.38th ave

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Lets all get dish this service sucks butt hole

meraz 994 | Aug 23, 2020
Kevin Impson | Aug 23, 2020

Ok, well dish sucks worse and is more expensive. If your wanting something else get Internet only from Charter then get sling for network channels and use a antenna for the local 4 channels, ABC, CBS, NBC, fox.

Anyone else’s internet down in moxee?

Steffany Smith | Aug 24, 2019
Angelica Gonzalez | Aug 24, 2019

Yes but I reset my internet on my phone and it worked. But I live in Yakima mot Moxee?

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Is anyone else's internet down in Terrace Heights?

Mark Lowe | Aug 24, 2019
mr. kojak | Aug 24, 2019

I've had a spotty connection for a week. In West valley. Called them, they said they didn't see an issue. Funny since I called I haven't had a problem.

Is anyone’s internet out in 98902?

merla schoenberg | Aug 24, 2019
Matthew Stiner | Aug 24, 2019

Yes

Can spectrum pick my cable boxes up?

Lisa Reyes | Aug 24, 2019
David B | Aug 24, 2019

I don't think so. They'll probably have you drop it off at one of their customer centers.

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Is cable down around Yakima

Lance Brown | Aug 24, 2019
Ricardo Cabrera | Aug 24, 2019

No, but if your service is not working call in to tech support. They are pretty good at fixing issues over the phone.

Anyone else wifi not working right now??

Alesia Ortega | Aug 24, 2019
Anthony Castro | Aug 24, 2019

Mines working 2

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Is service out in Selah?

Rick Morse | Aug 24, 2019
Nick Smith | Aug 24, 2019

Mostly, but there are other providers.

Charter has been awful recently, going down frequently with no explanation. It’s been down since early this morning (80th and Tieton). I’ve tried all the usual troubleshooting steps with no luck. Anyone else having this problem?

Shannon Hopkins | Aug 24, 2019
Scott Fisher | Aug 24, 2019

Yes, I live near 34th and Fruitvale. Been having problems for a while. Had them rewire the inside of the house. Helped some but still are having problems.

Anyone else lose sound on Discovery?

Caralee Thamason | Aug 24, 2019
Scott Fisher | Aug 24, 2019

Not just the Discovery channel. There are a few channels that looses sound.

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Anyone else with no internet connection since 10 pm last night? Located in Yakima off of 16th ave

Amber Maras | Aug 24, 2018
Javier Ortega (Javie) | Aug 24, 2018

I was having a problem also last night with my connection. Restarted the router and modem everything back to normal. 3rd & nobhill area

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Does anyone know if spectrum internet is down in terrace heights 8,17, 18

Steve Cingle | Aug 24, 2018
Eitan CG | Aug 24, 2019

For the king Martin Luther has days that there is no good sign

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is anyone having peoblems with cable today 8 1 2018

Stephanee Taylor | Aug 24, 2018
Judy Droles | Aug 24, 2018

Yes,live in Gleed, have nit had cable since yesterday afternoon. August 2, 2018

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is anyone havin problems with their cable on sth 3rd ave today

Stephanee Taylor | Aug 24, 2018
Faith Smart | Aug 24, 2018

I'm having trouble over here on O st

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Is there an outage in Yakima? No internet or tv in Terrace Heights

Helen | Aug 24, 2018
Deidre Dellinger | Aug 24, 2018

No

Does anyone else have their internet out

Lyn Ojeda | Aug 24, 2018
P M | Aug 24, 2018

Working near yvcc area

I do not have TV Guide for local channels on S 26th Ave. Is anyone else having this problem

Gladys Bolling | Aug 24, 2018
P M | Aug 24, 2018

Did you recently reset or lose power to the box?

How much does a box cost for an additional room?

Charles Reed | Aug 24, 2018
Ricardo Cabrera | Aug 24, 2018

$6.99 plus an install fee if there is no outlet. If there is You can just go pick one up at the cable store.

Anyone elses cable/internet down? I've reset all boxes and nothing.

Michelle Dulaney | Aug 24, 2018
Javier Ortega (Javie) | Aug 24, 2018

Trying login into your router and reboot it.

Service has been horrible past few days. Lagging and bufferring--impossible to watch shows. Tired of paying money for this. Anyone else?

Sabrina Hutton | Aug 24, 2018
A Crews | Aug 24, 2018

How about you schedule a service call and have a tech take a look. It could be as simple as a router setting or even a loose connector.

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Why does my mother's Spectrum Cable only provide 2/3 of picture on her brand new 4K LG 55" TV? Picture quality is worse than the cheap indoor antenna I installed to compare local channels. Also with the antenna I received a full picture.

Dennis Apken | Aug 24, 2018
Doug Frankhauser | Aug 24, 2018

Works great here

You internet is trash I lag when play ps4 and it is slow

OMGITSGOATT | Aug 24, 2018
Doug Frankhauser | Aug 24, 2018

Fast here try refer to v the. Oddm

Are there others having internet issues in Selah?

Heidi McGrew | Aug 24, 2018
Doug Frankhauser | Aug 24, 2018

All is good in west valley

Can you move and be able to hook up your Wi-Fi at your new place without a service call

kEeLy jEaN | Aug 24, 2018
Doug Frankhauser | Aug 24, 2018

Must call first. The have to activate it at the street connection.

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Is anyone in west vally having a issues with the cable.

Mary Singletary | Aug 24, 2018
Doug Frankhauser | Aug 24, 2018

Not here

Is there an outage in west valley ?

Dana Cazenave | Aug 24, 2018
Doug Frankhauser | Aug 24, 2018

Not here

Why is our internet not working here in Yakima

Antonio Mendoza | Aug 24, 2018
Christyl Naasz | Aug 24, 2018

It was out for several hours last night

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OGM my internet has been down since 6:30 its 11:12 and it has not come back up.. I am not really happy my phone has limited data and my internet is down!

Brenda Luna | Aug 24, 2018
James Buchite | Aug 24, 2018

Mine also came back 11-1-17 @About 11:30pm

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I had to turn off my house fuses then back on. Now the cable box flashes the data lite on and off. Not getting any picture or sound. Any help greatlyappreciated

Kimberly Feise | Aug 24, 2018
Kurt Thomas | Aug 24, 2018

That is interesting indeed. I would try to power cycle the equipment by unplugging it for 20 second. If your receiver does not turn back on. You may need a tech to look at it and possibly replace it.

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Do you need to have cable to watch a pay per view fight because we trying to watch the pay per view fight this weekend

GOAT | Aug 24, 2018
J Aguilar | Aug 24, 2018

Yeah you have to have cable, one of my friend's tried that.

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