PostalAnnex+

Category: Shipping company in San Marcos, California

Address: 1501 San Elijo Rd S Ste 104, San Marcos, CA 92078, USA

Phone: +17604714748

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–3PM

Reviews

RDoc

Aug 19, 2022

Overall, great experience for the service I requested. Not to mention very convenient for anyone who reside in the San Elijo Hills Community.

Jeff Warner

Aug 24, 2021

I've lived here in SEH for 12 years and this place has been absolutely horrible the entire time. The employees who work there are invariably clueless and soooooo sloooooow.

Mike Bagshaw

Jul 6, 2021

This place is useless. Nice, yes. They are a shipping and drop off spot yet don’t have the equipment to get your labels printed or scanned to be picked up. I’ll drive the extra 5 miles to go somewhere else.

Victoria Nguyen Le

Jul 12, 2020

Joselyn attempted to help my with my passport service before the pandemic in early March. She forgot to put my marriage certificate for the name change. She tried to call the US Dept of State, but they couldn't release information to her. She provided me the numbers to call and said that she'll make it right. When I called them, they said I would just have to wait for a letter in the mail to submit my marriage certificate. Fast forward 4 months due to the pandemic, I finally get notification that my application didn't have the necessary documents. I take it to Postal Annex in San Elijo where it was originally done and Jen the attendant had to call Joselyn at a different location. She had no recollection (which I have the voicemail to prove it), blamed me for taking back my marriage certificate, and wanted to charge me again for sending it out. It was unbelievable. Why would I want to delay my passport and keep my marriage certificate? It was her job to ask me for all the necessary documents. Her fiance, the owner, ended up helping me out over the phone . I wasn't even asking for a refund, I just wanted help sending it back out correctly since I already paid them for a service that was done incorrectly. I have used their services one other time and it was very pricey. I have learned my lesson and will not come back to this place and will not refer my neighbors.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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