Victoria's Secret

Vanessa Cini

I always have a great experience at the Fashion Valley Victoria’s Secret, but I have to leave a one star because of the experience I had yesterday. I walked in with my boyfriend just to browse around and the girl at the front immediately asked me if I wanted to be sized, etc. which I don’t mind since they always ask that question whenever I go. I told her that I wasn’t interested in being sized as I had just been recently sized by one of their associates. She asked me what size bra I wear and very inappropriately started telling me that the bra size I wear isn’t correct since there’s “gaping” at my cups. This was all in front of my boyfriend. It was such an inappropriate and public way to have this conversation and I felt so embarrassed and humiliated. I even checked my bra later and confirmed with my friend that there was no “gaping” and I knew my size was correct since I had just been recently sized by a Victoria Secret associate. I’m upset that this associate was completely unaware of social cues, didn’t speak to me with respect, didn’t acknowledge my privacy, and made my store shopping experience terrible. VS really needs to have a conversation with their employees about what is appropriate and inappropriate to discuss with customers. I will think twice before coming back to this location.

Jane Doe

The manager who had the blue Mimi from Drew Carey Show eye makeup has the worst customer service I’ve ever experienced in my life. Basically swindled me out of money when trying to make a return. Will never shop here again.

Ms Janeen Streetman

My favorite Victoria Secret store location in San Diego. Management here is experienced and keeps this store organized. The staff members are friendly, helpful and knowledgeable. I've had nothing but great experiences here, even during the holidays!

Brooke Mastronardi

I just love this store. The sell the perfume I wear. My husband shops there too , they just cater to him and hep him shop for me.