Tires Plus

Nicole Miller

I called and needed my tired torque and they came out and did them right then and there! They are amazing!

Kyle Haines

Had a great experience here, they have really great customer service and didn’t even hesitate to pick up a tire 35 mins away after having a system issue, then were quick and saved me money on top of it.

Bryanna Northeimer

Took my car in today to get new tires on my front. Came in a little earlier but they still took my car despite being about 15 minutes early. Installation was fast and the cost was cheap compared to other places. I asked them about other services they do and they were more than happy to break it all down for me so I knew what to expect (cost of parts and labor). Funniest thing that happened was after hopping in my car, my seat belt holder that connects to my seat snapped off xD I literally laughed about it and went on my way knowing it wasn't an issue but I would definitely recommend these guys.

Jacob Scheiterlein

Do not get new tires from this place if you have rims/wheels that do not have basic steel wheels with hub caps! Do you have aftermarket rims? Don’t come here. Do you have nice rims from the dealership or factory? Don’t come here. They will gouge your rims down to bare metal & then tell you that it’s expected because they do not have “no-touch machines”. I purchased my rims & tires from Tirerack.com after not being able to find the wheels I wanted at any of the local shops on Loucks rd. I chose Tires Plus because they were a recommended installer on Tirerack.com, were one of the closest to me, & were the only shop with online scheduling of service. All of these factors made Tires Plus look like they were the best choice. My truck was completed 12/1 @ 6:30pm & I noticed the damage this morning 12/2/2020 around 8am & called Tires Plus immediately. Spoke to Craig. Let him know about the damage. Craig's response: “We’re not a performance shop, we don’t have the capabilities to mount tires on aftermarket rims because we don’t have a no-touch tire machine.” My response: “If you knew you didn’t have the capabilities to mount tires onto aftermarket rims without damaging them then why did you take on the job?” Craig: “I have a customer at the counter……” & put me on hold then disconnected me. Based on my experience working in tire shops when I was younger, the chips on the edge of each rim look like the pry bar snapped down & chipped the paint, not tire machine rubs. 3 of the 4 rims have large ¾” = 1” chips in the paint down to bare metal, about the width of a pry bar. Other than Craig, the staff at Tires Plus were great to deal with. During my 4 hours stay in the lobby I interacted with just about every employee in the shop & they were all pleasant to work with, seemed very knowledgeable, & did a very good job explaining the issue as it happened. Except for Craig, he was off on Tuesday. I was at Tires Plus for 4 hours for a simple wheel install because they could not get my TPS sensors to communicate with my truck. They ended up telling me that the tire sensors I bought from Tirerack.com were no good so I bought some directly from Tires Plus. After another 1.5 hours they told me that only 2 of the 4 sensors were working. I accepted the truck as is because I was tired of being there for 4 hours plus their incompetence was now showing. On my way home the tire sensors connected & turns out my front passenger tire was only inflated to 20lbs. So a brand new tire straight out of the tire shop was only inflated to 20lbs. Craig had nothing to say about this, apparently this is acceptable to him too. Do not give this place your business. Tires Plus – As a business owner myself, I highly suggest you terminate Craig. He should not be a manager & he should not be handling customer service. Tirerack.com is awesome, they’ll be handling replacements and dealing with Tires Plus corporate.