Greene Music

Mini & Victor

We bought a yamaha upright from Greene Music months ago. Kenny was helpful in helping me choose a piano for my kid and the price was lower than other piano stores in SD/LA area. However, I can only gave them 2 stars because the piano tuner Greene music sent to my house (I believe her name is Debbie) was not professional at all. First, when I requested her wearing a mask inside my house, she started lecturing me about how useless it is the wear masks😒 and gave me that look. Eventually she put a mask on that provided by me and started tuning. She removed the cover board (about 40lbs) and just placed it on my white leather sofa without asking for permission. This left some scratches on my sofa which made me feel uncomfortable because if she asked me first, I would suggest she leave it on the table or on my chairs. However, I let her continue tuning the piano because I thought tuners sent by Greene music store would not be too bad. God I was wrong. After she left, I tried playing one simple song on the yamaha but it just did not feel right. A few keys did not bounce back fully and 2 of the keys sounded off tune. I confirmed this when my piano teacher friend came to my house and tried herself. So I am writing this review to warn other customers about using Debbie as your tuner. I ended up hiring another professional tuner to re-tune it. I wish I had done this at the beginning to avoid the unhappy experience.

Theresa A. (Tessa)

I booked for an in person appointment to check out the baby grand pianos; may or may not get one depending on the sale. Parked in front of Greene Music Store and I didn't realize I had missed a call from Ken, one of the sales associates who is beyond thorough and super knowledgable of what my husband and I are looking for in a baby grand piano (but mostly for me!). We were in luck as one of the clients couldn't make the time slot. I love how Ken introduced us with the background of the sizing, sound, and materials of a baby grand piano. He showed us 3 different pianos: a Yamaha, Kawai, and a Baldwin. Ken is very passionate in showcasing each one. He had me try out each piano and I was able to tell the difference in feel and sound of each one. I was thrilled to find out that this Baldwin piano was made in the US prior to overseas manufacturing in collapse of the company. The pricing of this baby grand was an unbelievable bargain... we couldn't pass up this opportunity, we ended up getting it! Thank you Ken for your enthusiasm and making this experience very easy and enjoyable! I highly recommend Greene Music if you're in search of a piano! PS. The delivery was quick too... bought the piano on a Sunday, delivered the following day! The baby grand is esthetically pleasing in our living room, and though it needs tuning, still sounds beautiful!

R Bartolo

Received excellent service from Robert Catalano at Greene Music and he showed me the difference in touch and tone between two competing Yamahas (clavinova versus hybrid). Based on his guidance and knowledge I chose the Yamaha N2 and I am so pleased with this amazing piano! I can't fit a baby grand in my condo but when I close my eyes I am amazed at the authentic acoustic piano action and rich ambiance of this instrument.

Chris Manuele

Greene Music is a great place to buy a piano. We went there during one of their liquidation events just to see what was available. Next thing we knew we'd purchased a brand new piano. The salesman who worked with us, Noel, was very knowledgeable and friendly. He was able to clearly lay out the differences between models and explain tradeoffs in cost and performance. He also gave us plenty of time and space to consider our options and make a decision. The prices we saw at Greene were better than we saw elsewhere. Once the decision was made, the checkout process was smooth and easy. Delivery was scheduled for two days later. The delivery crew was very prompt and professional, making moving a piano up stairs look almost easy. Before we know it we were playing our new piano in our home.