JCPenney

Category: Department store in Ashland, Kentucky

Address: 500 Winchester Ave, Ashland, KY 41101, USA

Phone: +16063240168

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Brittany J.

Jul 28, 2022

Although some of the merchandise is cute, a lot of it is poorly designed and overpriced. There are a few excellent employees, but a lot of them are snobby. They will annoy you about applying for the credit card to get a discount. (Even after you say that you aren't interested). Usually you can find the coupon they offer on the Jcpenney app or website. The last few times my family and I have gone, their prices do not match at the register. We even took a picture of the sign and they had to manually adjust it.

Leila Tate

Jun 29, 2022

I found what I needed. I returned two items with no problem. At checkout, associate help me find a digital coupon. Very helpful and friendly.

Judy “Granny” Weaver

May 30, 2022

Don't really care for this kinda of place I felt their eyes upon me allover that store for sum reason

Rhonda Hicks

Dec 22, 2021

Great store! The cashier Drew was very welcoming and saved me 20 percent off my total! He is always friendly and welcoming, you guys need more workers like him!

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 12, 2021
Lisa fisher | Apr 13, 2021

There are signs requiring masks. The employees wear masks. I was wearing a mask. There were people not wearing masks, I never saw them being approached to put on mask. No temperature station. Nothing else.

I had an order before the shutdown, how do I go about getting it . There is not an answer in the Ashland ,Ky. Store even though it says they are available for curbside pickup

Vicki Spradlin | Jul 11, 2020
Lisa Hogsten | Jul 12, 2020

I ordered mine last Sat after they closed and I got an email Sun to come pick it up. I drove over, pulled our front, called the # posted for pickups, they brought it out. I'm sorry you're having trouble. I don't if the number you're calling is what I called bc I deleted it.

If you have refund put back to debit card ,how long does that usually take?

Linda Wright | Jul 12, 2019
Mt King | Jul 13, 2019

Most places it's 3-4 days but can take up to 10 business days.

Read More

Do you have any ladies silver heels available in store?

Janet James | Jul 12, 2019
Beverly Snow | Jul 13, 2019

Yes I believe they do have them.

Does jc penny in as land ky have opitical dept

Denise Hill | Jul 12, 2018
Karen Wheeler | Jul 13, 2018

No they do not

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