Moon Valley Nurseries

douglas parker

Very unhappy with Moon experience. Purchased 18' Camphor tree for business property in July 2021. Tree mysteriously died about six months later. Tree was planted by Moon and watered and fed as recommended all to no avail. Originally spent $6000. for the tree, then another 700. out of pocket on outside experts to save dying tree. Finally had to pay another 300. to have dead tree removed from property. Moon's response was we should buy their $2,000. protection program plus pay them another $1000. for their crane to plant again. No thank you Moon. Should have worked with another tree nursery. My bad. Update: Still waiting to hear back from Moon Nursery. Nothing so far. So much for their forwarding my bad experience to their "Leadership Team". What a joke!

Fran Salomon

Awful experience overall. Our company purchased two trees at $6000. each. One died after six months. Moon planted the trees and we followed all watering and feeding instructions. Moon did nothing to help when the one tree got sick. We had to pay at our own expense to have the dead tree dug up and removed. Will never purchase anything from Moon again. Be careful of their used car sales tactics and making you a "Family & Friends" member; It's all BS. All talk during sales time and no help when tree died. Wish we could leave negative five stars!!

Brian Chapman

Visited this nursery today. Super impressed. The stock quality was excellent and the staff friendly and happy to take the time to chat. If you want instant tall privacy... these guys can give it.. a beautiful feature tree? ... this is the place. Well done Moon Valley Nursery Team and particularly Anthony Gardener who assisted us. Brian and Ashley from True Blue Aussie Gardener. Sydney Australia.

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Please make sure when ordering plants, make them to tag them and asked them to send you the picture with the tags and make sure of the size of plants purchased. Purchase made 9/18/17 after viewing pictures sent of the Raphis palms, $435.91 for two palms, planted and delivery. I paid $99 delivery because the palms should be 5" tall + container after asking the sales representative. First delivery 9/28/17 by Mr. Gene was rejected because the palms were very short. Pictures shown, palms were not the same. Mr. Gene stated that they have more palms and that he will choose tonight the palms for the second delivery set for 10/4/17. No one called to confirm this delivery and after getting a second day off to be present, and calling Mr Gene and the office, first delivery will be by someone else between 12-2, then 2-4 and close to 4 nobody came, after calling office again delivery was done after 5pm. A whole work day lost. Again palms now we're shorter. I couldn't not miss work again. I accepted the palms as they were. But, after seen the palms planted, this weekend they look one foot and a half more than the agapanthus. I'm still not satisfied. I could go and choose my own palms and take with me. Is this right for $435.91? See pictures. Got some juice for compensation, but I did not get the palms I paid for.