Arby's

Category: Fast food restaurant in Raleigh, North Carolina

Address: 2601 Wake Forest Rd, Raleigh, NC 27609, USA

Phone: +19198326885

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Zackary Myers

Jul 6, 2022

Lady taking the order did her job perfectly. Courteous and had a bright enthusiasm. The Buffalo chicken sandwich was absolutely loaded down with toppings which is always a blessing. Mozzarella sticks were fresh and delicious. Losea a star cause the curly fries were old. Not old enough to not eat but old enough that instead of a crispy crunch they were chewy. Other then the curly fries was a great meal.

Christine Bouncer

May 28, 2022

I went to the restaurant, but they decided to close early. I completed a mobile order at 7:20pm and was there at 7:22pm. No one answered the drive thru. No one came to the window. No one acknowledged us (there were other customers) at the front door. In fact, one customer looked in the window and saw the employees sitting at a table eating. I ended up calling the corporate office. They will issue a refund. After 30+ mins of waiting and being on the phone, an employee walks out the door and says "May I help you? Did you want to order?". I told her it was well past the point of any help or completing an order. I asked why they closed early and didn’t acknowledge all the customers that stopped at drive thru and in the parking lot. There weren't any signs either. She claimed that the power went out. Rather than accuse her of lying, I reminded her of how easy it would have been to put signs on the doors, at drive thru and on the window, explaining that they had no power. On top of that, I saw the lights on when I went around the building twice. I also saw all the lights on at the shopping center next to them, and McD's across the parking lot from them had plenty of lights and a line, as well as customers leaving their lobby. Her response, as well as getting a refund, is exactly why I am glad that I waited and called their corporate office during my wait. It's situations like this, that will either improve a business, after disciplinary actions, or they will become obsolete. Oh, I forgot to mention, I work up the street from Arby's and had power the whole time, as well as Internet access. All the traffic lights were working also, and even the gas stations were still open. At the end of the day, if you don't like what you're doing, find something better, or change the way you view the situation. Right now, you have risked losing money, customers, and possibly the business. In due time, you'll wish you had taken the extra steps to do what was correct and professional.

J.J. Meidl

Jan 18, 2022

January 15th at 2:00 p.m. Thank you for completely ignoring the four cars that were in the drive-thru and when we all pulled up to the window, still ignored. I completely understand if you're short staffed or you're actually closed, but there was no signs that you were closed.

Pam Bridges

Dec 28, 2021

This restaurant is very clean and cognizant of the pandemic. The food was delicious and the manager is friendly and helpful. We had no concerns about dining inside.

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Questions & Answers

Does anyone deliver for Arby?

Jeretta Rifenburg | Jul 12, 2019
Teddy Spiliopoulos | Jul 13, 2019

Need to check locally by you to see if uber and or GrubHub or others do..

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