PostalAnnex+

Category: Shipping company in Carlsbad, California

Address: 7668 El Camino Real Ste 104, Carlsbad, CA 92009, USA

Phone: +17609445666

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–3PM

Reviews

T Rogers

Apr 21, 2022

I went in the get a passport photo. I even called ahead right before I left my house to make sure that they provided that service. When I went in I asked for a passport photo. The lady with the black hair, I believe her name was Jocelyn, helped me. She asked if I had my paperwork, which I did. She looked it over which I thought was strange. When she was done she told me that the total was $85. I asked her why she was charging me that astronomical price. She said for passport service. I told her that I only asked for a photo and I refused to pay that amount. She took off $23.60 for labor and then told me it was $66.39. I was still so mad. She said the remainder was $18.99 + tax for the photo and $45.93 for the USPS priority Mail Express envelope. I had my kids with me and just needed to get out of there so I paid and left. When I went to the Post Office to mail the envelope I asked how much they would have charged and it was $23. Postal Annex marked up the post office price by almost 100%!!! In addition, she had a line of people waiting and did not even acknowledge them. 2 customers backed me up and felt really bad. I wouldn't be surprised if they left after I did. I will never go back again. And a word of advice, if you need to mail something via USPS, Fed-Ex or UPS, go directly to them!!!

Alexa Mokalis

Mar 24, 2022

Horrible service. Female attendant was short, rude, and unpleasant. Kept cutting me off. Was not willing to help and was quick to dismiss me. Go to a different location - I do not recommend giving this branch your business.

Elle Dee

Sep 8, 2021

Terrible, really gone downhill in the last year or so. Like they just don't care. They rarely open at 9 (as advertised); the clerk rushes in late all the time. Rude and curt staff. No accountability. We cannot trust them with our package deliveries. There are many better options for your postal services in North County - I advise you to steer clear of this place!

Jo Tampas

Jul 31, 2017

Very friendly and helpful staff. Nice store with lots of interesting 'stuff.' My daughter's package arrived sooner than expected and that is always a good thing. I know that's the Post Office but it means it was sent right out that day.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 23, 2020
PostalAnnex+ | Aug 23, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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