Apple Victoria Gardens

Category: Electronics store in Rancho Cucamonga, California

Address: 12461 S Mainstreet, Rancho Cucamonga, CA 91739, USA

Phone: +19098035220

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Peachie Pengu

Aug 7, 2022

Waited over an hour for service despite having two appointments. Employees continued to avoid eye contact despite waiting near MacBooks for over an hour. People who came in after me were leaving way before me. One employee said he would check us in, didn't ask for our name, and simply just walked away and I had to wait another 30ish minutes for assistance. Literally a nightmare. I needed a MacBook for college and wasn't in a rush, but the fact I stood there and was asking for assistance so I could purchase my MacBook and waited so long... Ridiculous. I knew what MacBook I wanted and when someone finally came to help me.. Guess what... I was out of there in 5 minutes. Terrible customer service. The employee who helped me when I told them about the wait gave me the "matter of fact" attitude... I never had this problem before when I purchased my iPhone at this location last November. I won't be coming again!

Gunnar Palm

May 28, 2022

Made an appointment to purchase an Apple Watch. Rep from Apple had told me that the store would help set it up for me when I picked it up. I went to pick it up and they wanted me to wait 1-2 hours. I had an appointment. Apple blames covid for the issue. Apple, covid is over, stop using the pandemic for excuses, ridiculous.

Hosh

Apr 28, 2022

Unlike most apple stores I have been to, this one takes the cake on how not to assist customers! From the greeter who seemed overwhelmed with just greeting and checking people in, to the 3 individuals I interacted with, service was someone unheard of! With an appointment, I waited for over 30 minutes without an apology or any empathy towards communication. I hope the internal customer success team take some effort to correct this situation and hire and/or train people with apple culture as part of their personality, service and attitude!

Ambrosio Hernandez

Dec 18, 2021

Store is clean and super busy. I was experiencing issues with my AirPods so I brought them to the geek bar and they were replaced under warranty. Even though it was packed I was in and out in under 25 mins.

Thanks! Your review is awaiting moderation.

Questions & Answers

My iphone 6 is disabled can i come in this apple store and fix it how much will it cost?

Fidhg Gjfg | Aug 24, 2018
shehara smith | Aug 24, 2018

The only cost is your time, unless you make an appointment it could take several hours

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I what a iPhone 8 +

Jonathan Godinez | Aug 24, 2018
Mark S | Aug 24, 2018

Want*

Can you buy a iPhone straight from apple and connect it with any phone carrier or are there restrictions

Ashonti Wright | Aug 24, 2019
Caileb JM (Bastion Wolf) | Aug 24, 2019

Yes, however you have to take it to a carrier to get it activated. Unless you have a SIM card from the carrier and know how to pop the tray out in your iPhone, then you can activate it yourself.

How long is the wait today?

Jon Vincent | Aug 24, 2019
Shakira Amaya | Aug 24, 2019

5-15 minutes

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my iphone is locked and i forgot the pass word to unlock it what can i do?

jimmy mcgee | Mar 26, 2022
Tony Rodgers | Mar 26, 2022

You can contact apple and verify if it’s your iPhone and they’ll help you from there

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Can I get my battery replaced for my iPhone?

Curious Carpenter | Aug 24, 2019
Jacquie Gonzales | Aug 24, 2019

Yes

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Can i make a appointment to see a tech. My iPad mini 2 needs to get a new screen. It cracked.

Jr B | Aug 24, 2018
Brayan10k / | Aug 24, 2018

No

Do I need to make an appointment?

Zee M | Mar 26, 2022
albert vasquez | Mar 26, 2022

No you don't need an appointment we went in there in a Saturday and we were in-and-out of there no more than 2025 minutes and that was pretty good we bought a new phone the service service excellent and you're in-and-out There again you don't need appointment

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How much does it cost to fix an Iphone 7 black screen. It wont turn on, wont restart.

Robert Jones | Aug 23, 2021
Sandra Teas | Aug 23, 2021

We had insurance on the phone so it cost $29.00 and it was fixed in an hour. Great work👍

can I buy in you're store tomorrow

Gina Castillo | Aug 23, 2021
Elizabeth Pena | Aug 23, 2021

Yes most definitely 😉

Are they open? The comment from the owner on here says that they are open for appointments only. I went an no one is there. Just confused on how I set an appointment and was told to be slightly early, then no one is there.

Martin Lopez | Aug 23, 2020
Jehad Alqam | Aug 23, 2020

You have to call to make an appointment, walk ins are not accepted

I bought a new Tablet and was installing it. It got locked and wont let me do anything. Can I bring it there?

Rama Samudrala | Aug 23, 2020
xXPROBABY_360Xx | Aug 23, 2020

Yes

My monitor suddenly turned black and I couldn't turn it on. Is it a computer problem or a monitor problem? How to do?

Amazing Vision Gospel Ministry | Aug 23, 2020
Aalik Poeling | Aug 23, 2021

That's real weird 😕 EC

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if I purchase a new I pad can my info from my old I pad be transferred to the new one?

A Google User | Aug 23, 2020
Cristian Figueroa | Aug 23, 2020

Of course!

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Do you sell the new air pods 2?

Emily Carrillo | Aug 24, 2019
aj | Aug 24, 2019

Yeah

How much is the price to replace and screen on a iPhone 8 Plus? Possibly a battery as well.

olotele forsythe | Aug 24, 2019
Anthony Gallardo | Aug 24, 2019

Screen 169+ tax Battery 49 + tax Visit support.apple.com/iphone/repair/service/screen-replacement

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I want new SE 64 GB ROSE GOLD ???

honey ramgarhia | Aug 24, 2019
Kymani Vassell | Aug 24, 2019

I don't believe the Victoria Gardens Apple store have the iPhone SE at all. They do have the iPhone Xr Rose gold 64gb for $810.00 after taxes.

Can make appointment here or online ?

M K | Aug 24, 2019
Soviet Lau | Aug 24, 2019

Ofcourse

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can i bring my laptop with me to an appointment. i need a new phone and my photos will not load

jeanne moore | Aug 24, 2018
Xitlali Solis | Aug 24, 2018

You should be able to make an appointment with the apple store

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Do you have the iphone x there

Paulina Gutierrez | Aug 24, 2018
Jo Si | Aug 24, 2018

Shooot, u should call ahead in case they dont

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How do I get internet on my IPAD.

Mama b | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Go to Settings > Wi-Fi, and make sure Wi-Fi is turned on. Tap the name of the secure Wi-Fi network you want to join. Enter the password for the secure Wi-Fi network, then tap Join. If you can't tap Join, the password you've entered is incorrect. Edit: if you're not home. You will need to purchase a data plan with your cell phone provider.

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Can a phone be fixed or revived if it went in the ocean?

annette perez | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Salt water corrodes faster than dropping your phone in the sink. You can try putting it in uncooked rice but it may never be the same if it comes back on at all. Feel free to call the Apple Store and speak to a rep though.

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my screen is broken how much do they charge on a i phone 11 pro max

Nathan Villarreal | Jul 24, 2022
Quinton Garrard | Jul 24, 2022

Not sure 😕

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How much does it cost the one to hold iPad?

Thuy Hoang | Jun 24, 2022
Sarah Lindsay | Jun 24, 2022

They let you test the products if you have sessions with them. If you wanted to buy iPad it's around 500 and up.

Do you have any special prices on iPhones without a trade in?

Pam Wehmeyer | Jun 24, 2022
Abigail Carbajal | Jun 24, 2022

Excellent customer service

i have apple phone and its broken i think can i come in with or without appt

Lynn McCaslin | May 25, 2022
Michele Root | May 25, 2022

I would make an appointment. It's quick and easy with one.

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I need to make an appointment?

Irene Hernandez | Apr 25, 2022
Joel Hamill | Apr 25, 2022

You don't have to but it is recommended.

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How to get email support from Apple in Victoria Gardens

Bernard Rothschild | Mar 26, 2022
albert vasquez | Mar 26, 2022

I don't really know I probably would go into the store I don't know if you need to make an appointment I know when I went 2 weeks ago on a Sunday I didn't have to make an appointment we just went in there and they took us there was a lot of people but maybe a 20 minute wait sorry but you can check with them and maybe they can help you

I am not able to get an opening screen which permits me to make a phone call

Bernard Rothschild | Mar 26, 2022
David Wilbert | Apr 25, 2022

This appears to be a comment rather than a question. What screen are you talking about...

Can you unlock iphone?

Alex Martinez | Feb 24, 2022
Ulises M.A | Feb 24, 2022

No, they don't do it, I went to that and they called me

How to I book an appointment for you to transfer all my information from my iPhone 6 to my new iPhone 13?

2122tom2122 | Jan 25, 2022
Harry | Jan 25, 2022

Genius Bar Appointment over the phone

i forget the password on my new iPad how do i get it reset ?

jeff SMITH | Jan 25, 2022
Shawna Downs | Jan 25, 2022

The Apple store can probably help but make sure you have an appointment or they won't see you.

I’m looking for iPhone 12 Pro. Do you guys have it at that store

Kimberly Garcia | Dec 26, 2021
Oscar Torres | Dec 26, 2021

It depends. I usually call ahead to see if they have it on stock. They receive product everyday as well. Hope it helps

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what time does your store open?

Monique Saigal-Escudero | Dec 26, 2021
LJ Abeleda | Dec 26, 2021

They open at 10am and closes at 9pm

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If I send an ifhone for Colombia, does it work?

Marleni Loaiza | Nov 26, 2021
G3rald | Aug 16, 2022

Yes but you have to tell them you want an unlocked one

Can i trade in my iphone 11 in person at apple

Zhenyang Jiang | Sep 27, 2021
triguenacn5 | Sep 27, 2021

Definitely make an appointment

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Ca I rent a MacBook?

Noe Espana | Aug 23, 2021
Christopher Dunlap | Aug 23, 2021

No unfortunately.

Do you have Apple i Pad air Rose Color, If ye how much?

Larry Wilkie | Aug 23, 2021
Jason Ax | Aug 23, 2021

They have everything in stock. Depending on the model, $799-1200

is walk in purchase available

diana delarosa | Aug 23, 2021
Hector Reguero | Aug 23, 2021

Yes it is available!

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What are the Covid safety practices like here?

Anonymous | Aug 23, 2022
otto corzantes | Aug 23, 2021

Face masks, social distance, have to schedule an appointment even if walk in, they will try to accommodate an appt same day for you.

My iphone x hot block. Can u unblocked ????

Elena Gutierrez | Aug 23, 2021
Robert De La Garza | Aug 23, 2021

I don't work at Apple is just a good place to buy stuff. But from past experience I would call Apple support and see what they tell you

Are you open right now if not when I've been sent to you by my provider spectrum and it's a forever wait can I borrow one ?

Dj_gasm H | Aug 23, 2021
Samuel Leonard | Aug 23, 2021

I not sure if Apple Store is open right now today. When I was there a week ago, they allowed ordered pick-ups it appeared.

May I bring my dog with me to the apple store?

Darcy Salvadore | Aug 23, 2021
Robert De La Garza | Aug 23, 2021

a comfort dog and or a service dog is acceptable. must be trained not to go potty inside store. your pet companion can not be aggressive, ie: bark growl or bite. so yes if your dog meets these conditions. remember these guide lines are still subject to change depending of the manager of the day and any past incidents that occurred in the last few days or week.

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Are appointments necessary during COVID? Or can i walk in if i need help?

Jessica Balderas | Aug 23, 2021
Elena Briganti | Aug 23, 2021

Appointments are necessary

I bought an iwatch in July. I want to get the new iwatch. Do you take trade ins?

A Google User | Aug 23, 2021
Rosario Ornelas | Aug 23, 2021

yes

My MacBook can't turn on, can I come in to the store to get it fix???

Selena Hà Tran | Aug 23, 2020
Bluelou Boyle | Aug 23, 2020

The store is temporarily closed

Is the Victoria garden store open on Wednesday and can I make an appt for tech support

JODY HUGHES | Aug 23, 2020
Bluelou Boyle | Aug 23, 2020

The Apple store isn't currently open

anyone know if the apple store is open someone who knows

Paola Lobos | Aug 23, 2020
Bluelou Boyle | Aug 23, 2020

Nope

Can you drop off your iPhone for service?

bernard averbeck | Aug 23, 2020
Charlotte Brown | Aug 23, 2020

From what I heard the iPhone store and or Apple store is not open yet

My iPhone 7 is flashing BATTERY 20% What does mean? Do I need a new Battery.

Luz de Guzman | Aug 23, 2020
Matt Hernandez | Aug 23, 2020

If your battery is consistently at 20% (i.e. not charging or holding a charge) then yes, you may need a battery replacement.

If I lost an airpod , do you guys sell single ones if I lost one??

Seth Palomino | Aug 23, 2020
Daniel Blanco | Aug 23, 2020

Yes they do!

Is in store shopping available?

Laila R | Aug 23, 2020
Jeremy Villa | Aug 23, 2020

It was open Saturday 6/6. Limited capacity with temperature checks at the door.

Can I get an appointment at the Genius Bar?

A Google User | Aug 23, 2020
Jehad Alqam | Aug 23, 2020

No they will turn you away. You have to do it online or over the phone

I went to Apple session one on the I Phone a couple of weeks ago. I still need questions answered before my trip next week. Is it possible for someone in the Rancho Cucamonga store to help me with it tomorrow and would it cost anything?

Judy Brady-Finke | Aug 23, 2020
James Ranger | Aug 23, 2020

They can, but they will take appointments first and the store is always insanely busy.

My AirPods right side working 🥺can they repair ?

Leticia Sanchez | Aug 23, 2020
James Ranger | Aug 23, 2020

I doubt they will repair them on site. I'm sure if you have a warranty that they will either replace them or send them to be repaired.

Is Apple Store Gift Card available in this store?

Daniel Adeyeye | Aug 23, 2020
John Pettit | Aug 23, 2020

I believe so it is a full service store very large and fully stocked

Can I transfer all information of my mini iPad to my new iPad. Will I be charged?

Vilma Shakabpa | Aug 23, 2020
Mishell Blue | Aug 23, 2020

It seems not, but you can call for more security😉

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Do you have any ipod 256gb ipod touch

Dorotht Jackson | Aug 23, 2020
Gabriel Kinovisques | Aug 23, 2020

Hello I am agree, You should contact the Apple Store. Regards

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Can I trade in 1 of my AirPods for a new one and how much would it be

Edwin Morales | Aug 23, 2020
Anthony Gallardo | Aug 23, 2020

You cannot trade-in airpods

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Ok community I bought a apple I pad off a homeless man felt sorry for him but it's used and there is what I'd call a lock I think on it he says d I just have to register it through appplenwhat do you all think

Maggie Saklak | Aug 23, 2020
Anthony Gallardo | Aug 23, 2020

No, you will need the receipt in order to remove any locks.

I am locked out my iTunes and can’t download on my new phone can the Apple store help me with that ?

Nya Navarro | Aug 23, 2020
Rigo Aragon | Aug 23, 2020

Yup 😊, They will assist you with almost anything, and sell you some Goodies while you are there.

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if my phone is disabled can you guys help me disable it at the store?

ericka cabrera | Aug 23, 2020
Susanne Zapata | Aug 23, 2020

Yes they can help. Just make sure you have an appointment. Regardless expext to be there at least an hour.

My ipad got blocked and I don't know how to use it again, I can take it to the store and help me reactivate it

Maria Rodriguez | Aug 23, 2020
Cristian Figueroa | Aug 23, 2020

If they can help you in the store, just check that it is yours!

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After apple announces new products do they have them on display before or on the day that pre-orders start or are they not displayed until the same day they officially launch?

Ian Treat | Aug 23, 2020
Rigo Aragon | Aug 23, 2020

Unknown to me, sorry my friend.😟

My iphone 8 plus' rear and front camera isn't working anymore leaving a black camera. Can you repair it?

Spencer Brian | Aug 24, 2019
Randy Morton | Aug 24, 2019

Absolutely

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Who is the manager of this location?

David Crenshaw | Aug 24, 2019
Erick Helena | Aug 24, 2019

Go to Victoria gardens and ask ...

when some one call can not hear good

Moe N | Aug 24, 2019
Randy Morton | Aug 24, 2019

Its crowded in there.

can I go in right now I had an appointment at 1:05 but I had to miss because I got out of work right now.

Gisell Dominguez-Monreal | Aug 24, 2019
K L | Aug 24, 2019

Just go. They r pretty flexible.

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How much too fix a I phone 6 screen

Bryan Hernande | Aug 24, 2019
Anthony Gallardo | Aug 24, 2019

149 plus tax for iPhone 6 Plus 129 plus tax for iPhone 6

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My home button from my Iphone7 plus got cracked is it fixable? If so, how mush would it cost?

TheLaughofMythicality | Aug 24, 2019
Anthony Gallardo | Aug 24, 2019

If you need a screen replacement for a 7 Plus it is 169 plus tax. https://support.apple.com/iphone/repair/service/screen-replacement

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Do you guys have air pods first generation

Yo Flix | Aug 24, 2019
Chasing Different Adventures | Aug 24, 2019

Don't think so The new ones are much more comfortable

Do they have OS x USB or disc available here

X-Boi Brixz-X | Aug 24, 2019
X-Boi Brixz-X | Aug 24, 2019

OS X Sierra usb stick or OS X install disc

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How long would it take me to purchase a phone

andrew calderon | Aug 24, 2019
Oh Yeah! Slots | Aug 24, 2019

Call to confirm... appt may be better.

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I’m having a problem hearing my conversations unless I’m on speaker. Is this common on the iPhone 7plus?

Deanna McDonald | Aug 24, 2019
Anthony Gallardo | Aug 24, 2019

Clean out the speaker you can't hear out of with alchohol and a toothbrush. If that doesn't work visit the Apple to run diagnostics. Schedule an appointment at support.apple.com

Hi I would like to buy 3 iphone if sell available either 8 or X . And have special price alike buy 2 iphone and get free 3rd ?

Teresa Ybarra | Aug 24, 2019
Oh Yeah! Slots | Aug 24, 2019

Call store to confirm

Do u still sell iphone X from last year? i mean X not the new model XR

Abo Khalid | Aug 24, 2019
Anthony Gallardo | Aug 24, 2019

No, not in store but you can pickup a refurbished model at apple.com/shop/refurbished

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I have a iPhone 6 but it has a "activation lock" do u think if I come in u guys can maybe fix it and how much will it cost??

XavierOnLinear | Aug 24, 2019
Oh Yeah! Slots | Aug 24, 2019

Call store to confirm repair

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Can I come to this store to factory reset my iPhone is I forgot my restrictions passcode?

Telma Diaz | Aug 24, 2019
Oh Yeah! Slots | Aug 24, 2019

Call store to confirm

How long is the wait today?

Thomas Catalan | Aug 24, 2019
Cathy Duran | Aug 24, 2019

We didn't have an appointment and we waited 45 minutes.

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My I pad mini can’t turn on

Martin Chow | Aug 24, 2019
Oh Yeah! Slots | Aug 24, 2019

Call store for an appointment

can anybody help me, I need battery replacement for my iPhone 5, since it is totally not working at all, even being charged. which apple store can I buy the battery right away ??? thanks 3/5/19

Michael S | Aug 24, 2019
V Jani | Aug 24, 2019

Talk to specialist on apple support app. They usually get everything done easily. Including solutions and appointments too.

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hi, do you have battery replacement for iPhone 5 in Victoria garden Apple Store ???

Michael S | Aug 24, 2019
K L | Aug 24, 2019

Call Victoria Garden Apple for the info.

I purchased a brand new IPhone at the Apple Store in Victoria Gardens on 2.8.2019 and it fell, cracking the screensaver and corner of the new phone on 9.24.2019. Can I take my phone to a Best Buy in Corona to have it fixed under warranty?

Catherine Schlosser | Aug 24, 2019
Anthony Gallardo | Aug 24, 2019

No, physical damage is not covered under warranty. Here are the costs a display replacement depending on the model. Visit support.apple.com/iphone/repair/service/screen-replacement

I want to get my battery replaced for my 6s, do i buy one online from anywhere or do I have to but it from apple?

Dean Chavez | Aug 24, 2019
Nico Subandhi | Aug 24, 2019

The best one is to go Apple store

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My iPhone 5s won't turn on what might be the problem?

Kendra Taylor | Aug 24, 2019
K L | Aug 24, 2019

Call Apple support or make an appointment with Genius Bar. Also, can try U tube the information. Good luck.

Do they offer bluetooth repairs at this location?

Mr. Eugene Green III | Aug 24, 2019
John Garcii | Aug 24, 2019

No they do not, but you can bring it in and they will send it out for repair and have it back to you within 7-10 days

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I was wondering if you guys fix the apple watches the creen?

Paola Orozco | Aug 24, 2019
D Smith | Aug 24, 2019

I agree with Brian call the store.🙏

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can I come to a class ON THE I PHONE

Marie Snedeker | Aug 24, 2019
Ronald Ramirez | Aug 24, 2019

Yes, ask them when I go.

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Do you have airpods?

Rubén Orozco | Aug 24, 2019
Mohamed Sary | Aug 24, 2019

Yes they do

How much does an iPhone 6s plus cost

javier ruiz | Aug 24, 2019
Westcoast iEgangbangbang! | Aug 24, 2019

Boost mobile also has them I got mines on BOGO 1 for $200+ and the other for 30+

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Do you guys sell iphone 6 and how much does it cost

Beto Bravo | Aug 24, 2019
Mohamed Sary | Aug 24, 2019

No it's no longer there

Do u have refurbished iPhones 5 s

Patricia Mancilla | Aug 24, 2019
Mohamed Sary | Aug 24, 2019

I don't think so

Can I buy a Mac directly from the store?

Claudia Cozma (San Gorgonio HS) | Aug 24, 2019
K L | Aug 24, 2019

Recommend call if your Mac is in-stock to avoid disappointment.

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Can you guys fix an apple iPhone 6 Plus battery. If yes in how much time ?

vlone Mcfly | Aug 24, 2019
Mohamed Sary | Aug 24, 2019

Yes for a week

I have an iPhone 6 that qualifies to have the battery changed out. I have called the store number numerous times only to be on hold FOREVER...can I come in and make an appt for a later date and have it changed out before the end of the year?

Tracy Escovedo | Aug 24, 2019
Dinabandhu McLean | Aug 24, 2019

Don't go on the weekend and go early as possible, we went last weekend in the afternoon and there was a 7 hour wait. Didn't stay.

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You have the apple AirPods in your store??

Eda Ledezma | Aug 24, 2019
Mohamed Sary | Aug 24, 2019

Yes they have

Can I make a sat. Appt. for 10ish

Wayne Brockman | Aug 24, 2019
Dinabandhu McLean | Aug 24, 2019

When we wanted to make a appointment it would have been more than a week. Maybe you can have more luck.

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Does this apple store accept cash?

Abigail Miranda | Aug 24, 2019
Ronald Ramirez | Aug 24, 2019

Yes!

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My iPhone 5S is down and will not reboot or even charge can I still retrieve the stuff off of it?

M K | Aug 24, 2019
Gary Smith | Aug 24, 2019

Yes. Take it to the Apple store in Victoria Gardens and they have a program that will retrieve all of the info on your phone

How much do you guys charge for iphone 6s plus screen replacement, and do you just sell the LCD by itself as well?

Summarizer Rain | Aug 24, 2019
Soviet Lau | Aug 24, 2019

I ebay my iphone 6 digitazer for less than $20 and replaced it my self about a year ago...The apple store probably charges more than $100

How do i make an appointment?

PsychoLifer86 Leonard | Aug 24, 2019
Mohamed Sary | Aug 24, 2019

You have to go to the store they will give a number, expect 10 minutes delay to get help.

cost of an iPhone 7

Justine Mintzer | Aug 24, 2019
Mohamed Sary | Aug 24, 2019

Check it online

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My home button is broken am i able to replace it if so what’s the price range?

Jazmine Rubio | Aug 24, 2019
JJ Mendoza | Aug 24, 2019

Look on their website

My iPhone 6 Plus just died this morning 10/09/18 . Can you fix it ? How much will it cost me ? Thanks

LILIA MORADA | Aug 24, 2019
Shalaman Rogers | Aug 24, 2019

I dont think apple stop fixing IPhones a while ago

I have problem with the battery draining out frequently on my iPhone 6. How much does it cost to replace it? Do I need appointment to get this done?

Dilip Patel | Aug 24, 2019
Juan Nava | Aug 24, 2019

If you can afford 2 h of your morning, line up in front of the store before opening time, 10 AM. They will diagnose your phone and suggest the most affordable solution.

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How much does an ipad cost

Arnoldo Bonilla | Aug 24, 2019
Martin Houston | Aug 24, 2019

I don't know and don't buy an apple nunka products.

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My daughters phone wont let her download apps

Martin Houston | Aug 24, 2019
Martin Houston | Aug 24, 2019

Thank you Gary they helped her

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my iphone 6 is disabled, can someone help me?

Jerry Gamboa | Aug 24, 2019
Luis L | Aug 24, 2019

Get the iPhone xs max

I had to reset my phone and now i'm trying to set it up but it is saying that a two-factor authentication code has been sent to my other iphone but I don't have another iphone that it would have sent it to.

kelsey payne | Aug 24, 2019
Jo Si | Aug 24, 2019

Dont u just hate this kinda problem, good lu k!

what carriers can they set you up with?

Carolina S | Aug 24, 2019
Jacob H | Aug 24, 2019

MetroPCS

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My iPhone 8 Plus is not working properly can I go in to the store tomorrow

Lidia Jacobo | Aug 24, 2018
Juan Nava | Aug 24, 2018

If you have not made an appointment be there before opening time, 10 AM. Be prepared to wait, last time I waited 2 h but my unit was repaired.

I have a IPhone 6plus and the screen freezes and goes out , everybody is saying it’s a Apple problem and it’s happening a lot. How much is it to fix this problem at Apple ?

Alexus Scott | Aug 24, 2018
Brad Williams | Aug 24, 2018

Only Apple can tell you that. They might swap it out.

I bought a I phone 6plus in your store in 2015 Now I am in India and now I forget my password so now here apple customer care Person asking a bill at the time of purchase I did not get the bill can I get that?

kiran kumar Anandgal | Aug 24, 2018
Jo Si | Aug 24, 2018

Good luck!

I am unable to find where you can make an appointment to go into the store to see a tec. There is only phone or computer chat which I do not want.How do I make an appointment?

Sharon Monnich | Aug 24, 2018
POURAN GOLSHANI | Aug 24, 2018

Call the number you have they will transfer you to the right department.

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I have an old school ipad and it needs a new version i also need this charger Can you update and how much?

Rosa Godinez | Aug 24, 2018
Jo Si | Aug 24, 2018

Good luck, theyll prolly tru 2 sell u a new one lol

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My computer will cut off on it. I try to restart it but there is no activity until it is ready to turn on. I will close it and go do something else. When I do open the laptop, it has the message "Your computer was restarted because of a problem."

Evelyn Schneider | Aug 24, 2018
Jo Si | Aug 24, 2018

Make an appt n see apple store

How do I make an appointment to replace my iPhone6plus?

Joseph Evanilla | Aug 24, 2018
K.Gallo Landa | Aug 24, 2018

Call and mAke an appointment

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How do I make an appointment

Amy Potts | Aug 24, 2018
SUNSHINE | Aug 24, 2018

Call the store during business hours or make an appointment on apple website using your apple ID.

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My iPad is disabled, my touch I'd is not working. Can I have an appointment

Rogel Hidalgo | Aug 24, 2018
Jo Si | Aug 24, 2018

U gotta call them directly

My iPhone won’t work. Its downloaded &when I charge it, it turns on, the screen is white w/the apple in the middle of it but it won’t go on after that. It stays frozen &it stays like that till it has no charge again. How much would it cost to fix it?

Evelyn Zambrano | Aug 24, 2018
Diana Radkay | Aug 24, 2018

Battery for IPHONE 5 was 75.00 just replaced one

My AirPods have water damage can I come to the Apple store to get them repaired?

Mateo Ordaz | Aug 24, 2018
William Polo Olórtiga | Aug 24, 2018

Make an appointment for web chat or phone

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Do they buy used ipods?

Baby Cakes | Aug 24, 2018
Diana Radkay | Aug 24, 2018

I am guessing no

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I need to upgrade my iPhone s memory from 16 to 64 GB, how much is it and also how much is 32 GB? Tnx

shapour bakhshaee | Aug 24, 2018
Diana Radkay | Aug 24, 2018

That's a whole new phone

If my screen has a crack can they fix it here the same day or will they have to send it to the manufacturer?

Jocelyn C | Aug 24, 2018
Kurt Thomas Jefferson | Aug 24, 2018

Either repair or replaced with reman!! Dont expect more. Good luck

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I got my iPhone screen fix and I was using it it was working perfectly and all of a sudden it turned off and when I was trying to turn it on it wouldn't . I press the power button and button and it still wouldn't turn on.What do I do? If I go to the

Vanessa Hernandez | Aug 24, 2018
POURAN GOLSHANI | Aug 24, 2018

Normally you have ticket number take it back to the store with that reference number. Make sure make an appointment before you go to save your time.

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My iPad stopped charging but would still work while plugged in. Then it completely stopped and is black. Have tried restart by holding down the lock and home button but no go. Could this just be the battery?

Bill & Mackie Smith | Aug 24, 2018
POURAN GOLSHANI | Aug 24, 2018

Take it to apple but make sure call make an appointment so saves you lots of time.

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How to do I change my e-mail address to be same as my home computer, so that I can check my e-mail while traveling or away from home?

nancy robinson | Aug 24, 2018
Diana Radkay | Aug 24, 2018

Just log into it or Log out and log back in

I would like to schedule an appointment for today to check my iphone6 because it is disabled. Anytime after 11am would be great. Thanks Tracy Agboke

TRACY AGBOKE | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Since this is just a public forum, you'll want to call the store itself to schedule that appointment. Borrow a friend's phone if your iPhone 6 is your only means right now. Good luck!

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Do you have an IPod charger and sync cable

Timothy Watson | Aug 24, 2018
Terri Miyamoto | Aug 24, 2018

Yes, they do.

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Need to make appointment

Cecilia Salbilla | Aug 24, 2018
monkeymoon69 | Aug 24, 2018

Go to their website to make an appointment

I don't know how remove for unlocked and icloud Lock can you fix it removed off and hoe much cost ?

Daniel Garcia | Aug 24, 2018
Daniel Garcia | Aug 24, 2018

Where

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My iphone 7plus is disabled. Do i have to call to make an appointment?

ashley fuentes | Aug 24, 2018
AL | Aug 24, 2018

Yes, make an appointment. Its a zoo in there.

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Do you need an appointment?

Rush Sanchez | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Depends on what you're wanting to do there. Technically appointments aren't required for anything, it only expedites the process since walk-ins are typically taken first come first serve. Some services may take several hours to be seen for even without an appointment. It all depends on what you're wanting.

How much would it cost to fix my iphone because it's disabled and do I call to make an appointment????please hello meet???

Danielle Nava | Aug 24, 2018
Tom Coyote Canyon | Aug 24, 2018

Definitely make an appointment. Listen closely to what is said, you may have to remind them of promises made

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Do you guys fix iPhone screens?

Baby_rod _99 | Aug 24, 2018
Not A. Bot | Aug 24, 2018

They do! Call to set up an appointment

Good afternoon, what is the price of the Iphone 8?

Jessenia Chinchilla | Aug 24, 2018
Jennifer Guila | Aug 24, 2018

It comes out like $ 700 dollars if I'm not mistaken

how do I make an appointment

Paul Hamberger | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Call the store and set it up over the phone would be best. It opens today at 11am.

How to make an appointment in Victoria gardens Apple Store on Sunday/Monday/Tuesday or drop off MacBook Pro for support

Anita Chacko | Aug 24, 2018
Tom Coyote Canyon | Aug 24, 2018

Look up number and call. If you're in an area where Temecula Apple isn't too much further, its by far a better store

Can they help set up my work email to receive my emails on my phone

Cindy Bartucca | Aug 24, 2018
Michael Taylor | Aug 24, 2018

Yes

I bought a iPad Mini In November, Can I up grade and pay just the diffence?

Alvena Grimes | Aug 24, 2018
Michael Taylor | Aug 24, 2018

You will need to contact the store directly to ask that question.

Can I get an appointment with you to go have my iPhone to be checked with you?

Emma Velazco Flores | Aug 24, 2018
Mohammad Tarighi | Aug 24, 2018

I think it's first come first serve

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Can I walk in for my iPhone to be checked?

Emma Velazco Flores | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Yes, though expect a wait.

how much does it cost to fix an ipod5

Daniel Zepeda | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Depends on what is wrong with it. You can call to schedule an appointment and discuss it with a rep.

HOW DO I BRING MY IPHONE 5 FOR BATTERY REPLACE AND HOW MUCH WILL I PAY

vinh nguyen | Aug 24, 2018
Not A. Bot | Aug 24, 2018

Call for more information.

If I make a appointment how long does it take for them to replace the battery?

Jackie A | Aug 24, 2018
tierong | Aug 23, 2021

i need to schedule an appointment to replace the battery for my mc air 13” 2014

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Fixed my iPhone 7 Plus, broken screen at those kiosks at the mall but it’s not working too well. Can they replace it even if it’s not an original screen?

Edith Mata | Aug 24, 2018
Kenneth Graham | Aug 24, 2018

Yes

My iPhone 7 keeps freezing would you guys be able to fix it if I come Friday morning

priscilla Magana | Aug 24, 2018
Cameron Bolinger | Aug 24, 2018

Probably not. Took 2+ hour with an appointment scheduled a week out. Good luck with a walk in but lot of tine they wont even look at it.

We are having problems unlocking an old Ipad 2. If we make an appointment and come to the store, can you help with the problem.

Arthur Rosenbaum | Aug 24, 2018
Matthew Beasley | Aug 24, 2018

If the iPad is running any ios over 10, and you forgot or don't know the Apple ID password, and find my iPad is enabled, you can't do anything. If any of those things are not true, you may have a chance and yes, the Apple store would be able to help.

I'm picking up my desktop tonight, do I need an appointment?

Olivia Nevarez | Aug 24, 2018
marcus bermudez | Aug 24, 2018

No just tell them when you get there and they will put you on the list or grab it for you right away.

can i schedule an appointment with the genius for tomorrow morning

Ed Semon | Aug 24, 2018
Not A. Bot | Aug 24, 2018

You'll need to call the store to schedule an appointment.

I have pages and pages of $1.99 charges on my credit card from itunes..I have never made a purchases on itunes...If this is for icloud i don't want it....how do i get rid of it?

velda Moore | Aug 24, 2018
Cornel G | Aug 24, 2018

Contact Apple and tell them exactly what you need

Need to make a appointment to sink my Apple Watch to my iPhone

Katrina Cooks | Aug 24, 2018
Melinda Muyargas | Aug 24, 2018

You need to do so on the Apple website, not on Google Maps.

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Am i able to buy a unlocked iPhone and connect it with any carrier later n store? Or do i h have to order an unlocked phone online?

rocketbunny22 TR33 | Aug 24, 2018
Elton Marks | Aug 24, 2018

Yes you can buy unlocked phone there. No need to pre order

Website to make appt with Genius Bar at V Gardens puts me into Hong Kong location (?!) and says can’t find any store near me! Help!

Louise Ann Daspit Webber | Aug 24, 2018
Cornel G | Aug 24, 2018

Try to do the appt from your phone and have location enable and allow web page to use your current location

Whats the price for the iPhone 7s?

Karen Ramos | Aug 24, 2018
marcus bermudez | Aug 24, 2018

About 550 I think

Do u have in Stock the Apple Watch 3 Nikie space gray

John Gunningham | Aug 24, 2018
Arnulfo Cantarero | Aug 24, 2018

Sorry, I wouldn't know; i don't work there.

Is an iphone X available here yet?

Janett Narciso | Aug 24, 2018
marcus bermudez | Aug 24, 2018

No still out of stock for a month

Dose apple have a lifetime manufacturer warranty? Aslong as the phone isn't cracked ?

Raejon Chavers | Aug 24, 2018
Oscar Montalvo | Aug 24, 2018

No

How can I make an appointment?

Mariana Deleon | Aug 24, 2018
Joseph Hourany | Aug 24, 2018

You can also make an appointment in the store or if you show up early enough you might be able to be seen

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Can I walk in or do I need an appointment

Linda Garcia | Aug 24, 2018
Cornel G | Aug 24, 2018

You can walk in but appointment s are solved faster

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