KeyMe Locksmiths

Lauren Treene

Do NOT use this service. We got locked out of our car, told it would be 15 minutes. An hour and a half later they show up. We used this company because it is based in Princeton, which is the town we were in. I couldn’t believe we waited that long. And then once the guy shows up, he tells us it’s a $240 bill to open the car, which took the guy less than 5 minutes. This company feels like a fraud. I highly discourage using it. And when the company placed a response to my review, and said that they were “sorry and to contact their number” the person I spoke to had no idea what was going on and hung up on me. This is a scam.

Kevin Jones

STAY AWAY. I had a horrible experience on 4/17/21. Called to have a locksmith come open my car door as the keys were locked inside. They told me the locksmith would be there within 20 minutes and did not give me a firm price (said it could range from $20 and up depending on how far away the locksmith was). The locksmith showed up an hour and a half later (after I called three separate times and they repeatedly told me they would be there soon), and charged me $240 - yes, $240 to open a car door, which took less than 5 minutes. After doing some quick research and speaking to others who have used a locksmith to open a locked car, it appears a fair/typical price for this service should range from $30-100. When I called to provide feedback about the long wait and ridiculous price, the person with whom I spoke offered no help or explanation whatsoever. Finally I was told someone from customer service would call me back, and shocker, they never did. From what I can tell the service wasn’t even performed by a KeyMe employee but rather a third party that they subcontracted the work to. The whole thing was very unclear and sketchy. Unbelievable. I cannot recall a worse experience I’ve had as a customer anywhere for anything. Please do yourself a favor and stay away from this place.

Luis Humberto

Worst comppany don’t contact them they said il be there in 30 min I waited 2 hours they never apologized

Gorank Gandhi

I had to place the same order two times on different occasions because apparently my first order never arrived even though the tracking number said delivered. I also reached out to postal service and they couldn’t do anything either, was …Hello Gorank, thanks for letting us know about this issue. We sincerely apologize that you had an issue with your orders. At your earliest convenience, please contact us at (855) 343-5776 or [email protected] so that we can make this right. The KeyMe Locksmith team looks forward to speaking with you and having the opportunity to serve you soon.