Verizon Authorized Retailer - Russell Cellular

Gentry White

Emily worked so hard to get me a price I was more comfortable with and was so kind to both me and my service animal the entire time we were in the store. It is because of people like Emily that I feel grateful for and confident in my local Verizon store. Also, she geeked out with me over my new green iPhone! Thank you Emily!

Brittany Branin

They were all amazing and so very helpful I would go to this store before any others every time now... Great customer service and so kind thank u

Greg McGary

The customer service was top notch! I went in with a very specific and challenging problem and Emily didn’t stop helping me until the problem was solved! She got creative, thought outside of the box, Smiling and reassuring me the whole time.I was impressed the way the store manager came over to help but didn’t just take over, instead he made his employee feel valued and together they knocked it out of the park. They won my business and my loyalty!

H. James

Absolutely awesome service, super knowledgeable, friendly and helpful. Best experience at a Verizon store I've every had, hands down. I felt like they put me first, not a commission. Ross and Chase are extremely knowledgeable and friendly, Therefore the 5 stars.