Sonora Quest Laboratories

CHRISTOPHER HOLMAN

This is a super efficient staff. Schedule your appt online, follow COVID safety protocol, and you will be in and out in a few minutes! (*Experience based on Routine labwork)

Ancilla Lynn

Went to this location to get a routine blood test. The location was very clean. Robbie did my lab work and not only was she amazing with getting my blood on the first try but she was the sweetest. She has this really warm energy. If you are anxious about lab work, this location might be a good option. Robbie was very quick and it was pain free. She also had a very soothing voice.

Jenna Unsicker

Sonora Quest should really consider training their staff on how to treat people with dignity. I needed a JC-Virus test, and the lady told me “No we don’t take this insurance” I said “Ok, I understand that, but this is the place I have been getting the test. Biogen (my medication company) is taking care of the test.” Then she gets snooty and has major attitude and goes to ask another girl. The other girl comes in and tells me the same thing, “We don’t accept this insurance”, all the while the original lady is back there huffing and puffing about what I was trying to tell her. Right in front of me and my son. Very unprofessional and outrageous. Then the second lady to tell me that they don’t take my insurance checked with the lab tech and came back and told me “Well some of us are new so you have to tell us all of that” and then rolls her eyes and squints at me! So I responded back, “Yes, I was just telling the other lady that and I told you that but you guys REFUSED to listen to me.” But I’m the bad guy. How about apologizing for not knowing and apologize for being very rude and not listening. I’m giving this place three stars only because the lady that drew my blood was very polite and understanding towards me. She treated me like a human being. She also acknowledged the fact that the two first girls that helped me should not treat me the way that they did.

Kyla Maenle

My daughter had an appointment today, and when I came in the receptionist was snooty. The doctors that was supposed to draw her blood did a bad job at ensuring where the vein was and basically just started poking her arms blind and would give up after a few seconds. Had to have other people come in just to finally get the job done. I'm never bringing her back here.