Beans & Brews Coffeehouse

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I've never had a good cup of coffee from here. It's like they don't know how to make coffee or drinks. They have their own dumb name that are spin-offs of other drinks. I asked for a caramel macchiato. I watch them make it through the drive-thru window. They put ice in the glass. They put milk in it and then they put caramel in it and put the lid on and gave it to me. I asked them today if there's coffee in it and she goes. Yep, there's two shots of espresso. There was no espresso in there. My girlfriend even said there's no coffee. She's not a coffee. Drinker. They have very unintelligent people working there. No offense. Their service is horrible. And second of all it's not the first time they have messed up a drink. Their employees are on their phone if they're not doing anything. Beans and brews are my last choice out of any place in salt lake. Thanks for the coffee in Carmel drink. Thanks for not be able to make a caramel macchiato. I don't want a Marcello. Learn to make traditional drinks. Higher better staff

Aly Davis

I came in and ordered something I don’t usually order. Completely hated it, the girl I talked to about it was extremely helpful and gave me a drink that I actually enjoyed. Excellent customer service, thank you!!!

Gulam Hussain

The staff is incompetent really. We had to bring twice to their attention our order and it wasn't even crowded. The order was a simple hash waffle an espresso float burrito without ham(or any meat).

Sean Levoyer

Man, I can’t tell you the last review I wrote. Their menu had a major portion listed as “currently unavailable” so I order some random drink and it just was not good. It was like a watered down coffee slush (supposed to be a vanilla frappe) so something must have gone wrong behind the scenes. That is the icy, whip creamed top sadness on the right. I paid $7 for that, first mistake. Then I saw a lady leave with what I normally get that was supposedly unavailable... Okay, I’m an adult, I ask if they do have those drinks, and the cashier, bless his Xanax and pot flooded heart, asked if I wanted one. Ah, thought you’d never ask. I get my drink, sip that divine frozen caramel cielo, nectar of the gods, and.... he says “uh sir that’ll be $7.xx, excuse me, what? $20 and a croissant that looked like it was under a mattress next to dirty money, it was a deflated Whoopie cushion of a sandwich. I should have taken a picture but this whole adventure has been fascinating, baffling, and frustrated. I ordered a ham/chz/croissant sandwich and got a latke of some sort. These are godless times, this is proof.