Address: 2083 Old Middlefield Way Suite 206, Mountain View, CA 94043, USA
Phone: +16509198880
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–5PM
Saturday: Closed
Bradley Bowles
I'm new to the Mountain View area and needed help transferring other State Farm policies to my new address - I received prompt and professional assistance!
Dr. Achal Garg
I recently moved from another state and was looking for a local State Farm agent for my car policies. After googling names of the agents, I decided to call Randy Chang's office. After few rings I heard click sound, someone on the other side just disconnected the call. Assuming it might be an error, I called again. This time, no answer. After an hour, called his office third time. This time someone answered the phone. After taking my details, she told me that someone will call me back. It's been 4 days I am still waiting to get a call from Randy Chang's office. In my 32 years with State Farm I have worked with many agents. I have always found them highly professional and responsive. I have never met a State Farm agent who never returned a customer's call. It is a very disappointing experience.
Keith Moreau
Randy and his team were perfect in every aspect. I had personal, home and business insurance with a number of different companies, and when I needed to add additional business insurance because my carrier didn't support what I needed Randy jumped to the rescue, insuring my personal and business needs fully as well and saving me a TON of money. He was so professional, responsive and honest. I'm so happy that I found Randy Chang, State Farm Insurance Agent!
Thom Werthman
Randy Chang is a caring professional, and his staff are some of the nicest people I've ever interacted with. I moved to California two years ago, shopped around for all my insurance needs, and was not happy with the various companies and offices I encountered. Thankfully, I found Randy's office and I have had a tremendously positive experience for all my insurances. Randy explains, offers alternatives, monitors, and accommodates for your best interests. I really give him and his staff a 6 out of 5 stars, and thank Randy Chang State Farm office for all their many kindnesses.
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