The Ritz-Carlton, Laguna Niguel

Category: Hotel in Dana Point, California

Address: One Ritz Carlton Dr, Dana Point, CA 92629, USA

Phone: +19492402000

Reviews

J C

Aug 2, 2022

Spent my birthday here one year and it was pleasant. Nice views to the beach and the hotel restaurant was nice. We went to Javier’s in Newport which was a bit sways but not too far. Long walk to room in the hotel tho but overall good experience.

Ani Boyadjian

Jul 9, 2022

It was fun two nights, the kids had fun in the pool and we made new friends with other nice families with children. The servers and the housekeeping staff were very polite and had great customer service skills. For the price we paid, unfortunately it did not measure up! I booked the hotel for 4 adults they gave us a tiny room with one king bed once they saw we were two adults and two small children at check in. I had to go back and question that so they gave us a new room with two queen beds. Just didn't feel welcomed at that moment and we probably will not go back there just because for the amount of money paid it's not worth it. We went there to relax and it was very noisy ac compressor maybe? And in the morning 8 am drilling noises and construction sounds. The property is really beautiful, with a nice view of the ocean and the coast line. The beach is nice too they have sand toys for the kids to borrow and will set up chairs and umbrellas for you. The food was delicious!

Alexis Youn

May 15, 2022

I think I found my easy beach get away! Easy flight in through SNA from Chicago. Fantastic location right on the beach. Great restaurants on ground but can also get a variety of cuisine near by. The room we booked had a balcony with beach views and we were very happy with the air we got. Overall very satisfied and looking forward to our next trip later this year!

Arfa

Feb 21, 2022

This review is for the spa and salon. The front desk staff is quite hospitable and nice. Spa amenities are accessible with massages; the salon is separate. The deep tissue massage for me was not as good as I’ve had with other 5* resorts - and the steep pre-added gratuity was definitely not deserved for the $300 massage. The salon was perhaps worse than the spa πŸ˜… the equipment is NOT sanitized between each client, and this was my classic manicure (55 + pre added gratuity) less than 24hours later (normal wear and tear - dinner and a walk on the beach). Needless to say, I expect better from a 5* resort/nail salon. Just my experience, I won’t be coming back for the spa! But the view - for sure!

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Questions & Answers

When do you serve high tea

Bette Ross | Jul 11, 2018
shawn wageley | Jul 12, 2018

5 to 7

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Does the restaurant have an ocean view. What are the lunch times?

susan coe | Jul 11, 2018
HOME CONCEPTS Plus | Jul 12, 2018

Absolutely It has Stunning ocean Views. Especially from the Blue outdoor Cafe and almost every table in the Fine Dining restaurant.

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Is this hotel child friendly

Adrian Aguilar | Jul 10, 2020
Rosie Lemana-Munro | Jul 11, 2020

Very kid friendly...

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What time do the pools close, please?

KEVIN J. | Jul 11, 2019
Debbie Madison | Jul 12, 2019

I think their open 24 hrs.

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How much is the club level

lovell scotton | Jul 11, 2019
Richard Harrison | Jul 12, 2019

$1379 for ocean view

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good afternoon ! I'm a local guy from Laguna Niguel and i would like to know if your restaurant Balcony it is open to dine in ?

joel Villagrana | Aug 14, 2020
Mike Rodriguez | Aug 15, 2020

Its open on patio only. No indoor dining

Does the High Tea offer any gluten free options?

Lynn DeLange | Jul 10, 2020
Peter Chane | Jul 11, 2020

The hotel will accommodate that type of request

Is there service at the lobby?

tata bustamante | Jul 10, 2020
m p | Jul 11, 2020

Yes good one!

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