El Pollo Loco

Mikel Conrad

From a 5 star to a 1 start. Food is still good but their service of the past several weeks has been anything but positive. Today was the worst!! I spent an hour in the drive through line waiting. When I asked why the hour wait in line, his response was we are short staffed. Thing there were 5 people working in there. All were slow, as if they had just started and had no clue what was going on. This same scenario happened a couple of weeks ago as well. Management needs train their staff to move and think.

Cody Peters

First time here just to try the birria... tacos were too small for the price to be justified so I got a birria burrito instead... got home and only this much in the cup even though there is a line inside that shows it had more(no leak in my bag or car) and a few bites in... WHERE IS THE MEAT?! Down to the halfway point and finally discovered some meat... I don't get it

Joshua Marc

Ask for spanish rice got half beans and rice. Just to get home with not what I ordered??!! Like why don’t you guys just say theres no rice. Don’t go here they always get your order wrong

Paul Laramie

Ordered curbside ahead of time cause we are in a rush to have dinner before a meeting and we show up to the store and they have their curbside pick up locations in the back of the store where there aren’t any parking spots they refuse to let people in the store and they route you through the drive-through which is backed up and not moving. So after ordering ahead we still have to sit in the drive through and wait not moving at all . Horrible customer service will not be back .