Address: 140 Frank H. Ogawa Plaza, Oakland, CA 94612, USA
Phone: +18772549328
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
monica walker
TERRIBLE PARKING
Llew Keller
I got a car loan thru WFCU because they bought out my local credit union for the city of Oakland, CA. WFCU gets my lowest possible rating. First, they made a mistake with my loan account - charging me twice in one month. Second, they keep overdrawing my checking account which I had to open to get the car loan and I don't use. It's because they attached "insurance" and hidden fees they didn't inform me about. I just called them to straighten this out for the THIRD time, and was told I would have to call a toll free number to cancel the "insurance." I called the number, which is "currently unavailable, and the internet chat person told me that was the only number they had. Common wisdom is that credit unions and small banks give superior customer service. I've banked at huge Wells Fargo for 30 years. They hardly ever make mistakes, and when they do, they fix it the FIRST time with a courteous attitude. Once my car loan is paid off, I will NOT be doing business with WFCU again...ever.
Thanks! Your review is awaiting moderation.
Hi Eseta, thanks for reaching out to us. Our Oakland Branch is open and our team members are ready to serve you. Branch hours are Monday - Friday, 9 AM - 4 PM. We look forward to your next visit!
Hello Leilani, thanks for reaching out to us. Please phone our Contact Center, 877.254.9328, available 24/7, and we’ll be happy to assist you further. Thank you for being a member.
Hello Ruthie. Thanks for your question. We don’t retain any cars for resale. If you have questions about our auto loan options, please call us at 877.254.9328, 24/7 and a representative will assist you. Thank you for your interest in UNIFY.
Hello Marie, yes we do. For information about our Visa Share Secured Card, visit unifyfcu.com/credit-cards. Or, call our Contact Center and a UNIFY team member will be happy to assist you. You can reach us 24/7 at 877.254.9328. Thanks for your interest in our products. We hope to connect with you soon.
Hi Nicholas. Our branches are closed both Thanksgiving and the day after. Our Contact Center is available to assist you the day after Thanksgiving. You can reach us at 877.254.9328. Thanks.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.